Paid Student Positions

The Summer Conference Assistant (SCA) provides service and assistance to summer conference/camp participants and is responsible for the daily operation of the residence halls when conferences/camps are in session. S/he is expected to create an atmosphere of helpfulness and friendliness meeting the needs of the conference/camp groups and their participants beginning with quality customer service. The SCA is involved in all phases of the conference/camp program, including administration and facilities management.

POSITION ELIGIBILITY REQUIRMENTS

In order to qualify for this position, interested candidates must:

• Have lived on campus for a minimum of one semester.
• Possess a cumulative grade point average of 2.0 or higher at the time of application
• Be committed to employment for entire summer upon initial hire.
• Be in good conduct standing with the University at the time of hire. During the period of employment, SCAs must not be in violation of any University policies or procedures.

MAJOR AREAS OF RESPONSIBILTY INCLUDE:

• Attends all training opportunities and departmental staff meetings including but not limited to the Heart Walk Charity event in May and other community service efforts.
• Check-in and check-out of all conference/camp participants.
• Manages key inventory, distribution and collection prior to and immediately following each conference.
• Distributes pertinent information to conference attendees.
• Serves as a convenient and reliable resource and reference person for conference/camp participants.
• Assists in acquainting conference/camp participants with departmental policies and guidelines and emergency procedures.
• Conducts oneself in such a manner that provides a positive role model on behalf of UNCG to conference/camp guests.
• Serves on a rotating duty schedule for conference buildings.
• Responds to conference/camp participant's behavior which violates departmental policies, procedures, and regulations at all times.
• Completes all paperwork accurately and within established timelines. This includes weekly reports, duty logs, check-in/check-out forms, key lists, and other documents required by HRL.
• Assists with hall and room inspections and preparation prior to each conference or camp arrival.
• Assists with the opening and closing of the residence halls.
• Perform additional duties as assigned.

• Is aware of and follows departmental procedures for reporting housekeeping and maintenance problems, and follows up to see that these requests have been completed.
• Maintains an accurate report of all students residing in living area at all times.
• Carries out the established procedure for key and proximity card issuance.
• Helps maintain a safe and secure environment which is conducive to student growth and development.
• Communicates frequently with building housekeepers, the housekeeping supervisor, and the supervising CRL, RCC, ACRL, or HR concerning maintenance and housekeeping requests.
• Investigates any damage to the building and immediately reports it to the Professional On-Call.
• Is familiar with and responds to all alarms and is aware of the building and emergency procedures.

• Works cooperatively with staff members responsible for the summer school building(s).
• Supports staff decisions and assists in disciplinary actions.
• Is available for duty on average, 2 - 3 days and/or nights per week including weekends.
• Coordinates time off with supervisor (CRL, RCC, ACRL, or HR) well in advance of making the duty schedule.
• Attends all staff meetings and functions.
• Communicates with their supervisor and other SCAs on a daily basis.
• Assumes other responsibilities as deemed necessary by the Directorate Staff of the Office of Housing and Residence Life.

TIME COMMITMENT

Employment as a Summer Conference Assistant begins on the designated first day of student staff training (approximately May 10, 2013), continues through both summer sessions, and ends on the day after the residence halls close, following the check-out of the last schedule summer conference (approximately August 5, 2013). In addition, SCAs participate in a regular weekly duty system. SCAs may be asked to attend s brief training session in April.

SCAs have a day and night duty structure. The number of days and nights an SCA may be on duty will vary according to the size of the camp and the area of duty coverage. From 7:00am-7:00pm while conferences are in session, SCAs on duty during the day will carry a cell phone and must be within 5 minutes of campus to assist with any concerns that may arise. While on duty at night, the SCA must remain in the designated conference building from 7:00pm -7:00am which includes desk duty at designated times.

SCAs must attend all scheduled meetings throughout the summer. In addition, SCAs may be asked to assist with other special events or departmental tasks during the summer (such as summer school check-in and check-out) as directed.

While employed by the Office of Housing and Residence Life, SCAs may not work for another employer on or off-campus while school is in session without approval from their supervisor.

TERMS OF EMPLOYMENT

• SCAs are required to reside on-campus in an assigned room. SCAs may be temporarily re-assigned to a different room per the needs of individual conferences/camps.
• The position may require up to 40 hours of work per week, which includes early morning, evening, and weekend hours
• The position takes precedence over any other time commitments excluding classes.
• SCAs are permitted a maximum of two courses per summer session.
• Outside commitments and/or employment are allowed on the sole discretion of the supervisory staff.
• SCAs may not be away from campus without prior notification to the supervisor and are expected to be on campus when conferences are in session
• Job performance as an SCA can and will affect all current and future employment with the Office of Housing and Residence Life
• Preference for employment will go to candidates able to work the entire summer, but candidates only able to work only during first or second summer session will also be considered.

WORK ATTIRE

Each SCA will be provided with 2 staff shirts and a name tag. SCAs are asked to wear their name tags at all times while on duty and to wear their staff shirts when working formal events on behalf of the department (e.g. check-ins/check-outs, tours, information tables, etc.). Failure to return the name tag back into the department at the end of the summer will result in a $15.00 charge applied to the SCA's student account with the University. SCAs may wear shorts while working, provided they are appropriate professional dress (no high cuts, no rips and tears, etc.).

DUTY

The duty schedule will be set once all SCAs have submitted their availability to work to the HRL staff. Any changes in duty after the schedule has been set must be requested in writing at least 2 weeks in advance and approved by the SCA supervisory staff.

COMMUNICATION

Each SCA will be required to establish and check his/her own university email at least once daily during the summer. SCAS must provide their cell phone contact information as well to be used by the supervisory staff as needed. SCAs will also be required to check their SCA mailbox in a location yet to be determined at least once daily.

CONDUCT

As employees of the Office of Housing and Residence Life, SCAs will be expected to conduct themselves in a professional manner at all times. SCAs must abide by all University and Housing and Residence Life policies during time of employment. SCAs involved in any infraction of University and/or Housing and Residence Life policy may be subject to termination of employment.

TERMINATION OF EMPLOYMENT

Termination of employment will proceed if a staff member fails to carry out the responsibilities of the SCA position, the SCA expectations and/or violates a University Policy or Procedure that would encompass termination from employment. Termination of employment would immediately end all benefits and the staff member would be financially responsible for any debts still outstanding to the department. In addition, if terminated from the position, SCAs must vacate their housing assignment and return all materials related to the SCA position (keys, access fob, nametag, shirts).

COMPENSATION

The Summer Conference Assistant position provides a salary of three payments of $400. You will make $1200 for your efforts this summer. Because living on campus is a requirement of the job, staff are provided an apartment valued at $800 (Spring Garden Apartments) FOR FREE for the duration of the summer (Staff may be moved to a different location if needed). A meal plan will not be provided.