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HRL and ITS want to provide a reliable wireless connection and ensure complete coverage for all residential rooms. If you are having problems connecting to a wireless network in your room please complete this form:
Wireless Support Locations
The Technology Support Center (TSC) offers full wireless support for laptops and is located in Suite 101, Forney Building. TSC hours are posted online and after hours wireless support is available in the Super Lab.
Differences Between the Two Wireless Networks
- UNCG-FacultyStaffStudent: This network provides secure encryption with no bandwidth restrictions and no firewall restrictions beyond those already in place for security purposes on the wired network; access is available to the same set of services as the current wired network. To obtain access to this encrypted network, wireless clients will be required to configure their laptops for 802.1X authentication.
- UNCG-Wireless: This network is available for visitors to the UNCG campus. The UNCG-Wireless network is an open, unsecured network with reduced transfer rate, and access is restricted to basic Internet use only. This network also has an auto configuration tool that configures UNCG member's computers for the UNCG-FacultyStaffStudent wireless network. Periodically UNCG-Wireless users will be redirected to the configuration tool. All UNCG faculty, staff, and students are encouraged to use the secure network.
Note: Current UNCG network security policies prohibit students from installing and using their own wireless equipment.
Review the Wireless Communication Policy for more information.
Other Technology Resources