2020-21 Technology & Marketing

Housing and Residence Life is continually striving to provide the amenities residents want, while ensuring that financial resources are being devoted to services that will have the most impact for students. As new technologies are developed, HRL technology staff members evaluate student usage and seek feedback on how to best meet student needs.

Residents were surveyed to see what streaming services they use, and what their satisfaction level is with wireless internet service provided in the hall. A few key highlights were:

  • 90% of residents rated UNCG’s wireless internet service as “satisfactory” or above. 37% rated the service as excellent.
  • Netflix, Youtube, Hulu, Disney Plus, and Amazon Prime all have more resident viewers than the Philo Streaming service HRL provides for students. Over 100 students took the time to write-in HBO Max, which shows this is a popular option for students (also provided by HRL).

Similarly, HRL works to deliver information in formats that will reach the greatest number of students. Students reported learning needed information through emails from HRL, posted signs in the hall, and the website. These three options far surpassed any other medium currently being offered. When asked how they would prefer to learn information, residents listed the same three methods, in the same order. See the full report for more details.