FAQs

Absolutely! If you are violating policy, a staff member can ask you to leave.

YES! You must sign up to check-out with a building staff member. If you do not, you may be assessed an improper check-out fee of $25.

YES! All residents need to sign up for an appointment to check-out with the building staff. If you are attending summer school and have signed up for break housing, you will still need to check-out with a staff member. Break housing information will be sent to those participating at a later date.

YES! During your check-out appointment, the RA will make note of the condition of your room on the form. It is your responsibility to review and sign the form to confirm that the information is accurate.

Yes. Housing and Residence Life staff is not responsible for any trash left in a room. Students need to take trash and/or large items to their building’s respective dumpster.

Please note: Trash chutes will be locked on Reading Day in Cone, Grogan, Reynolds, Jefferson Suites, and Spring Garden Apts. Residents will need to take trash out to the dumpsters.

YES! Please visit: Potential Check-Out Charges.

If you are someone’s guest you may return but you cannot return to your room. Guest visitation and escort policies still apply. Once all occupants of a room have checked out, the room will be locked.

Students graduating are allowed to stay in their Spring assignment until noon on the day after graduation. Likewise, students approved to participate in graduation (e.g. Marshall, University Chorus, etc) may also stay until noon on the day after graduation. Check with your CRL for more information on room inspection and returning your key.

If there were no documented damages noted on your Room Condition Form at the time a staff member checks you out, you will not be charged unless an area is considered community space by which all residents would be held accountable for damage.

Students who complete their contract renewal after the priority deadline, will not get a priority time when they will be eligible to log in and select a room. However, they will be able to be pulled into a group by creating a Roommate Group Pin.

To give yourself the best chance to get the room you’ll want meet the Returner PRIORITY Application deadline:

• Log into Artemis, complete the Returner Priority Application, and agree to the terms of the Housing Contract by the priority deadline
• If you meet the priority deadline, you will be given a window of time to select a room

Current residents who wait to complete the application after the priority deadline will be eligible to self-assign after students who applied during the priority period.

Look for the Housing Application on the Deadlines page. Find the Current Campus Resident Deadlines. All of the information you need is available there and videos are included to walk you through each of the steps that apply to your situation.

No, we cannot hold spots for someone that is not a UNCG student.

If an upperclassman wants to room with a freshman next year, they will need to email hrl@uncg.edu and request the freshman. The freshman will need to add the upperclassmen as a roommate preference, then both will be assigned together.

Yes, roommates being pulled in need a Roommate Group Pin and all roommates Spartan ID numbers.

Yes, everyone will need to have the same group pin and know their roommates Spartan ID number to expedite the self assign process.

• Step 1: Current Spring Resident must complete the Contract Renewal Application by the Priority Contract Renewal Deadline, making them a Priority Returner.
• Step 2: Off Campus/Transfer Student must be admitted and create an iSpartan account the week before the New Application opens.
• Step 3: Between the New Application Start Time to before Priority Returner’s Priority Group of 2 Start Time, the Off Campus/Transfer student will need to complete the New Application and make the $200 prepayment (if not waived).
• Step 4: The off campus/transfer student will then give their university ID, Roommate Group Pin, and Meal Plan preference to the Priority Returner to use when creating a group during the Priority Group Self Assign Process.
• Step 5: At the Priority Returner’s Group Start Time, they will log into Artemis and create a group using the transfer’s information given to them.

The simple answer is no. If a member of your group decides to cancel their housing after you have been assigned, you are not responsible for filling that space, or paying for that space. A new resident will self-assign into that space.

It is always in your best interest to be as sure as possible about your grouping before you sign up together.

No, you must look at the Deadlines Page and understand when your group should self assign.

The roommate group pin is a 2-8 digit pin that becomes a part of your profile. You will use it along with your University ID to be pulled into a group.

We require everyone to create a roommate group pin, just in case you decide to be pulled into a group later. If you don’t plan to be pulled into a group, just put random numbers so that you can continue to complete the Contract Renewal Application.

The best way to find roommates or friends is to start with the Roommate Finder.

The meal plans offered in the contract renewal application are the ones that everyone is eligible to have. In June, you will get an e-mail from the SpartanCard Center letting you know that you can change your meal plan. This will allow you to pick meal plans that are allowed for where you are assigned. For example, only students who live in Spartan Village or Lofts on Lee can choose the “No Meal Plan” option.

“Room Change” beginning in March means to select a new room while keeping your old room, without cancelling your housing application.

Once Current Campus Residents, Upperclass Non-Residents, or Transfer students have selected a room, they will be able to see available/unfilled rooms to make changes to their selection.

If you don’t see a space you are interested in, you might want to consider Room Swap instead.

Yes! Your roommate group pin is the secret password you give to someone along with your University ID to allow them to pull you into a room with them. If at any point (before you are pulled in), you decide you no longer want them to pull you in, simply change your Roommate Group Pin. In Artemis, click the “Group Pin” button to view or change your pin.

Students who complete the contract renewal during the priority application will get a priority time. Staggered start times keep the system from getting overloaded. These start times will be posted the Monday before the process starts. These are just start times, not the exact time the student must log in. It is advised that when forming a group, the student with the earliest start time should log in and pull in the others with later start times.

Priority times are reserved for students who renewed their contract during the priority application period: If you missed that deadline, you will be still be able to complete a guaranteed returner application.

Yes. Upperclassmen and first year roommate pairs will be able to be assigned by the first year student. The group must live in a traditional hall.

There are several reasons:

• You room is a special accommodation room. There are various reasons why a room is considered special and must be held for specific students. These rooms cannot be retained and will not be available during the assignment period.
• You are living in freshman housing. Freshman are required to move to upperclassmen housing, so that new freshman can move into their spaces.
• You haven’t completed your contract renewal application. You must first complete the contract renewal application before you can retain your room.
• You haven’t completed your pre-payment and it hasn’t been waived. You must also complete the pre-payment if it wasn’t waived.
• You are living in Jefferson or the Quad. Students in the Quad and Jefferson are not permitted to retain their spaces to give freshman the option to select those spaces.

There are a few reasons you may not be eligible to complete your contract renewal. They include:

1. You already completed the contract renewal. You can only submit the application once.
2. You are not currently living on campus. Only a current student can submit a contract renewal application.
3. The application is temporarily closed. A notice will appear under the Artemis graphic indicating any temporary closure.

YES! Please visit: Potential Check-Out Charges.

Complete a housing application and look for a space to assign yourself. All upperclassmen have the opportunity to complete an application and select a room.

All upcoming UNCG sophomore, junior, senior, and graduate students will be guaranteed housing on campus if an application is submitted and the $200 pre-payment is paid between February 1 and May 31.

May 1. The $200 pre-payment is non-refundable and will not be applied to your student account. Students who had their $200 pre-payment waived are subject to a $200 cancellation fee if they cancel after May 1

Cancellation fees:

• All students who have been assigned are subject to a $250 Cancellation Fee if they cancel after June 1
• All students who have been assigned are subject to a $500 Cancellation Fee if they cancel after July 1
• Any student not registered for Fall by July 3 will have their assignment cancelled.

The short answer is that you must look at the Housing Contract that you agree to when you sign up for housing. The best place to start is the Cancellation page. Click on the link to access the appropriate contract and read the information listed under “Cancellation.” Specific information that applies to your situation will be listed there.

The process is set up so that you will only see rooms that you are eligible to select. This means that rooms that are listed will match your gender, course year, search criteria, and group size, if applicable. You should continue to log into Artemis and look for rooms. We will continue to receive cancellations which will make spaces available. If you complete an application by May 1, you are guaranteed housing for the academic year.

• Step 1: Current Spring Resident must complete the Contract Renewal Application by the Priority Contract Renewal Deadline, making them a Priority Returner.
• Step 2: Off Campus/Transfer Student must be admitted and create an iSpartan account the week before the New Application opens.
• Step 3: Between the New Application Start Time to before Priority Returner’s Priority Group of 2 Start Time, the Off Campus/Transfer student will need to complete the New Application and make the $200 prepayment (if not waived).
• Step 4: The off campus/transfer student will then give their university ID, Roommate Group Pin, and Meal Plan preference to the Priority Returner to use when creating a group during the Priority Group Self Assign Process.
• Step 5: At the Priority Returner’s Group Start Time, they will log into Artemis and create a group using the transfer’s information given to them.

The simple answer is no. If a member of your group decides to cancel their housing after you have been assigned, you are not responsible for filling that space, or paying for that space. A new resident will self-assign into that space.

It is always in your best interest to be as sure as possible about your grouping before you sign up together.

The roommate group pin is a 2-8 digit pin that becomes a part of your profile. You will use it along with your University ID to be pulled into a group.

The best way to find roommates or friends is to start with the Roommate Finder.

We typically reach a point where we have very few rooms available at any point during the day. This happens every year, but don’t panic! You will be able to continue to search for, and assign yourself to, rooms that become available until June 30! During that time, nearly 500 students will cancel their housing. When a person cancels his or her housing, that space will be available for students to self-assign, so keep trying.

We will have many students change their plans and cancel their housing for Fall. Here are some key reasons and dates:

• March 20 – April 1: Students accepted to Study Abroad will cancel their housing.
• March 7 – 21: Students hired as RAs will be re-assigned to RA rooms
• Students will confirm their transfer to another school and cancel their housing
• Students will decide to commute or live off campus
• May 9 – May 31: Students will become academically ineligible
• Students who had their prepayment waived have until May 1 to cancel without paying a $200 Cancellation Fee.

If the anticipated freshman class is smaller than expected, additional space will be made available for upperclassmen. The responsibility to assign yourself to a room is your responsibility until June 30. After June 30, you will be assigned to a room by Housing staff.

Yes! Your roommate group pin is the secret password you give to someone along with your University ID to allow them to pull you into a room with them. If at any point (before you are pulled in), you decide you no longer want them to pull you in, simply change your Roommate Group Pin. In Artemis, click the “Group Pin” button to view or change your pin.

Yes. Upperclassmen and first year roommate pairs will be able to be assigned by the first year student. The group must live in a traditional hall.

Yes. “Room Change” beginning in March, means to select a new room while keeping your old room, without cancelling your housing application. We expect about 500 cancellations in May and June, and these rooms will become available, so check back as often as you like. You have until June 30, to select a room.

Click the tiny grey arrow to the left of that room. The specific bed space option should drop down.

This is a screen resolution issue. Try a different computer or electronic device. The application is compatible with most browsers, so you can even do it on your smartphone! There are always computers available in the main office of HRL in Ragsdale/Mendenhall. You may also try pressing the control and – button simultaneously. This shrinks the image so that next or finish are visible.

The window for roommate pull in has expired.

June 30 at 5 p.m.

All upcoming UNCG sophomore, junior, senior, and graduate students are considered upperclassmen.

Current campus residents who apply after the guaranteed housing deadline will be placed on a Waiting List and will not be guaranteed housing. A waiting list for current residents who did not apply by guaranteed housing deadline will open online on Artemis. Students on the waiting list will only be assigned on a space available basis in late July/early August.

Upperclass Non-Residents who apply after guaranteed housing deadline will be placed on a Waiting List and will not be guaranteed housing. This waiting list will open online on Artemis Students on the waiting list will only be assigned on a space available basis in late July/early August.

• Step 1: Current Spring Resident must complete the Contract Renewal Application by the Priority Contract Renewal Deadline, making them a Priority Returner.
• Step 2: Off Campus/Transfer Student must be admitted and create an iSpartan account the week before the New Application opens.
• Step 3: Between the New Application Start Time to before Priority Returner’s Priority Group of 2 Start Time, the Off Campus/Transfer student will need to complete the New Application and make the $200 prepayment (if not waived).
• Step 4: The off campus/transfer student will then give their university ID, Roommate Group Pin, and Meal Plan preference to the Priority Returner to use when creating a group during the Priority Group Self Assign Process.
• Step 5: At the Priority Returner’s Group Start Time, they will log into Artemis and create a group using the transfer’s information given to them.

The simple answer is no. If a member of your group decides to cancel their housing after you have been assigned, you are not responsible for filling that space, or paying for that space. A new resident will self-assign into that space.

It is always in your best interest to be as sure as possible about your grouping before you sign up together.

On the first year housing application, there is the option to add a group pin. During the application each roommate will need to input a decided on 4 digit pin. When the students go back into Artemis to assign to a room, they will need their roommates student id number and the roommate pin. If you find a roommate after completing the applications, you can log into Artemis and click on the “Group Pin” button to add or change your pin.

You have a few options:

• You can pay online with a credit card/debit card.
• You can pay by check or money order. Please make payable to “UNCG.” Be sure to include your name and University ID # on the check or money order so it can be properly credited to your student account. Checks and money orders should be sent to:

  Housing & Residence Life
  PO Box 26170
  Greensboro, NC 27402

• Please note: We cannot accept cash.

Yes. Upperclassmen and first year roommate pairs will be able to be assigned by the first year student. The group must live in a traditional hall.

UNCG has a great program that houses International students in one of our apartment-style residence halls: Tower Village. All of the international students who apply for housing will automatically be placed there unless they choose to assign themselves to another space on campus.

In order to assign yourself somewhere else on campus please email hrl@uncg.edu. If you would prefer to live in another suite- or apartment-style residence hall, you will have to manually assign yourself to it. This process allows you to see what we have available and assign yourself to a space based on your preference and our availability, instead of just giving us a bunch of preferences that may not be available. At this point there may be no spaces in the suite and/or apartment style halls, but as students cancel, space will become available, so keep checking.

Most definitely. Each hall varies with regard to what the amenities available in each common area, so check out the “View the Residence Halls” section of the HRL website and find your particular hall.

No, currently UNCG does not allow students to build lofts in any residence hall on campus.

Yes, the microwave and refrigerator must meet specific size requirements. Microwaves less than 800 watts are permitted. Refrigerators cannot exceed 3.5 cubic feet.

It is recommended that students rent or purchase a MicroFridge from the Residence Hall Association. Visit the MicroFridge page to learn more.

Yes. It is fine to have two.

Visit the SpartanCard Center website.

Visit Apply with Artemis and log in to Artemis, the housing portal. Once logged in, verify your room assignment. You room assignment will be labeled as a single or a double.

Freshman halls are traditional-style housing, with rooms located along a long corridor with community bathrooms. These bathrooms will be cleaned and toilet paper, hand soap and paper towels will be supplied.

Yes. All residence halls at UNCG are equipped with wireless internet in community spaces, common areas, and bedrooms.

Some rooms have extra-long twin beds. Others have full-sized beds. Check under the individual hall’s information to see what will be in your room.

Check the Room and Furniture tab under each of the residence hall pages for bed and sheet sizes.

• Twin-sized beds require XL twin sheets. (Regular full-sized sheets are too short.)
• Full-sized beds require queen-sized sheets.

There are conveniently located laundry rooms in every residence hall all of which operate free of charge. See the “View the Residence Halls” section of the HRL website to see locations of laundry rooms in each building. All washing machines and dryers in the residence halls operate free of charge.

Before you bring your clothes to the laundry room, visit Speed Queen to check the availability of washers and dryers in the building.

Start here: Connecting Your Wireless Devices

All residents will be required to complete a roommate agreement with a roommate or roommates. The roommate agreement form, located on Artemis, gives you an opportunity to set general expectations for your living environment while exploring visitation, cleaning responsibilities, use of personal property, and personal habits of everyone in your room, suite, or apartment.

Yes. It is fine to have two.

You bet. We cover a whole host of information in our Adapt to Campus Living section.

We have compiled a list that is located here: WHAT TO BRING AND NOT TO BRING.

See our MOVE-IN GUIDE!

In general, Feb. 1-May 31, but visit the Deadlines page. Look for the “New First-Year Applicants” button under Housing Application and you’ll find the information you need about deadlines. After that, just use Artemis to begin your application.

The best way to find roommates or friends is to start with the Roommate Finder.

Once you have been given an assignment, you can view your roommate’s name and UNCG email by logging into Artemis and clicking on “Housing Assignment.”

On the first year housing application, there is the option to add a group pin. During the application each roommate will need to input a decided on 4 digit pin. When the students go back into Artemis to assign to a room, they will need their roommates student id number and the roommate pin. If you find a roommate after completing the applications, you can log into Artemis and click on the “Group Pin” button to add or change your pin.

You must wait one day between the time you activate your iSpartan account and the time you start the housing application. Thanks for your patience.

Yes. Upperclassmen and first year roommate pairs will be able to be assigned by the first year student. The group must live in a traditional hall.

Students are able to assign themselves to a room. If a student chooses not to self assign, they will receive a housing assignment by July, unless accepted into a living-learning communities. Living-learning community housing assignments are generally made before July.

The best way to find roommates or friends is to start with the Roommate Finder.

Yes. Upperclassmen and first year roommate pairs will be able to be assigned by the first year student. The group must live in a traditional hall.

Shower curtains will be provided for students. Throughout the year, students are responsible cleaning their shower curtains. Students will be billed for any damaged or missing shower curtains.

Curtains or other window treatments cannot be hung in suites and apartments. All windows within rooms and common areas have mini-blinds.

It is not possible to see your room and suite prior to the scheduled move-in day. Housing and Residence Life staff is not available to provide tours and the buildings will be undergoing final touches prior to officially opening.

Your room within the suite or apartment is your responsibility. Common areas are the responsibility of all individuals in the suite or apartment. Throughout the academic year, Housing and Residence Life staff will conduct Health and Safety Inspections. If your room or common area is not healthy or safe you will be instructed to clean. Housing and Residence Life encourages students to clean bathrooms, bedrooms, and common areas on a regular basis.

Yes. Bathrooms within a suite or apartment are the responsibility of all individuals living there. Throughout the academic year Housing and Residence Life staff will conduct Health and Safety Inspections. If bathrooms are not in a healthy or safe condition, all individuals in the suite or apartment will be instructed to clean the bathroom.

Housing and Residence Life encourages students to clean bathrooms on a regular basis. Cleaning bathrooms on a regular basis prevents permanent staining of showers, sinks, and toilets. Permanent staining of showers, sinks, and toilets will result in damage billing charges to all students living within a suite or apartment.

Yes. All residents will be required to complete a roommate agreement with a roommate or roommates. The roommate agreement form available on Artemis gives you an opportunity to set general expectations for your living environment while exploring visitation, cleaning responsibilities, use of personal property, and personal habits of everyone in your room, suite, or apartment.

All shower facilities have shower rods.

Each suite or apartment has one thermostat in the common space. The thermostat regulates the temperature of common areas and individual rooms within the suite or apartment. Individuals are responsible for selecting a temperature that is suitable for all within an assigned suite or apartment.

It is recommended that students keep thermostats set between 68 and 74 degrees. This temperature range promotes energy conservation while creating a maximum temperature comfort.

Yes. Suites have centrally located kitchens. Each kitchen is furnished with an oven, microwave, stove, sink, and refrigerator. Each apartment has a full kitchen with all of the appliances and counter space you need to make your own meals and refrigerate them for later.

Residents should provide their own pots and pans, coffee makers, etc. Details are available on the What to Bring to Campus list.

Toilet paper is NOT furnished to students in a suite or apartment. Individuals must purchase their own toilet paper. Housing and Residence Life recommends that residents develop a system to share costs associated with purchasing toilet paper throughout the academic year.

If you are currently living in Lee, Lofts on Lee or Union we will make every effort to keep you in your current space. For all other students no, you will be relocated to an apartment in Lee or Union Residence Halls in Spartan Village

Yes. You must complete a summer application and indicate you are not taking classes. You must make your payment to HRL either by check, money order, or online with a credit card by April 30 for summer session I and by June 1 for summer session II.

The best way to find roommates or friends is to start with the Roommate Finder.

Yes. Upperclassmen and first year roommate pairs will be able to be assigned by the first year student. The group must live in a traditional hall.