FAQs

Absolutely! If you are violating policy, a staff member can ask you to leave.

YES! You must sign up to check-out with a building staff member. If you do not, you may be assessed an improper check-out fee of $25.

YES! All residents need to sign up for an appointment to check-out with the building staff. If you are attending summer school and have signed up for break housing, you will still need to check-out with a staff member. Break housing information will be sent to those participating at a later date.

YES! During your check-out appointment, the RA will make note of the condition of your room on the form. It is your responsibility to review and sign the form to confirm that the information is accurate.

Yes. Housing and Residence Life staff is not responsible for any trash left in a room. Students need to take trash and/or large items to their building’s respective dumpster.

Please note: Trash chutes will be locked on Reading Day in Cone, Grogan, Reynolds, Jefferson Suites, and Spring Garden Apts. Residents will need to take trash out to the dumpsters.

YES! Please visit: Potential Check-Out Charges.

If you are someone’s guest you may return but you cannot return to your room. Guest visitation and escort policies still apply. Once all occupants of a room have checked out, the room will be locked.

Students graduating are allowed to stay in their Spring assignment until noon on the day after graduation. Likewise, students approved to participate in graduation (e.g. Marshall, University Chorus, etc) may also stay until noon on the day after graduation. Check with your CRL for more information on room inspection and returning your key.

If there were no documented damages noted on your Room Condition Form at the time a staff member checks you out, you will not be charged unless an area is considered community space by which all residents would be held accountable for damage.

Yes.“Room Change Re-Assign,” beginning April 1, 2021, means to select a new room while keeping your old room, without cancelling your housing application.

Once Current Campus Residents, Upperclass Non-Residents, or Transfer students have selected a room, they will be able to see available/unfilled rooms to make changes to their selection.

If you don’t see a space you are interested in, you might want to consider Room Swap instead.

You have until February 21, 2021, at 4 p.m. to complete your priority contract renewal application and be eligible for priority self-assignment that begins in February. After that, you will be able to complete the general contract renewal application using Artemis. However, students who complete their contract renewal after February 21 at 4 p.m., will not get a priority time when they will be eligible to log in and select a room. They will be able to be pulled into a group by creating a Roommate Group Pin.

To give yourself the best chance to get the room you’ll want meet the Returner PRIORITY Application deadline:

• Log into Artemis, complete the Returner Priority Application, and agree to the terms of the 2020-2021 Housing Contract by 4 p.m. on February 21, 2021.
• If you meet the priority deadline, you will be given a window of time to select a room, between February 16-22.

Current residents who wait to complete the application between February 23 and May 1 will be eligible to self-assign between March 9 and June 30.

Look for the 2021-22 Housing Application on the Deadlines page. Click on the Current Campus Resident Deadlines button. All of the information you need is available there and videos are included to walk you through each of the steps that apply to your situation.

Yes, send an email to hrl@uncg.edu and we can send you the special pull-in instructions.

If an upperclassman wants to room with a freshman next year, they will need to email hrl@uncg.edu and request the freshman. The freshman will need to add the upperclassmen as a roommate preference, then both will be assigned together.

It is encouraged that everyone in the group create a Roommate Group Pin, just in case. However, only the roommates being pulled in need a Roommate Group Pin.

No, since the Roommate Group Pin is part of each student’s profile, the roommate group pin can be whatever the student wants it to be. However, we have noticed that if you make the roommate group pin the same for everyone in the group, it makes it easier to add the roommates to the group faster during the Priority Group Self-Assign.

• Step 1: Current Spring Resident must complete the Contract Renewal Application by the Priority Contract Renewal Deadline, making them a Priority Returner.
• Step 2: Off Campus/Transfer Student must be admitted and create an iSpartan account the week before the New Application opens.
• Step 3: Between the New Application Start Time to before Priority Returner’s Priority Group of 2 Start Time, the Off Campus/Transfer student will need to complete the New Application and make the $200 prepayment (if not waived).
• Step 4: The off campus/transfer student will then give their university ID, Roommate Group Pin, and Meal Plan preference to the Priority Returner to use when creating a group during the Priority Group Self Assign Process.
• Step 5: At the Priority Returner’s Group Start Time, they will log into Artemis and create a group using the transfer’s information given to them.

The simple answer is no. If a member of your group decides to cancel their housing after you have been assigned, you are not responsible for filling that space, or paying for that space. A new resident will self-assign into that space.

It is always in your best interest to be as sure as possible about your grouping before you sign up together.

Priority Group Dates are as follows:

• Groups of 4 and 3 begin on March 2, 2021, at staggering start times
• Groups of 2 begin on March 4, 2021, at staggering start times

You will have the best chance for your group on these dates. However, you will still have the option to create a group later if there is space available.

The best way to find roommates or friends is to start with the Roommate Finder.

The meal plans offered in the contract renewal application are the ones that everyone is eligible to have. In June, you will get an e-mail from the SpartanCard Center letting you know that you can change your meal plan. This will allow you to pick meal plans that are allowed for where you are assigned. For example, only students who live in Spartan Village or Lofts on Lee can choose the “No Meal Plan” option.

Yes! Your roommate group pin is the secret password you give to someone along with your University ID to allow them to pull you into a room with them. If at any point (before you are pulled in), you decide you no longer want them to pull you in, simply change your Roommate Group Pin. In Artemis, scroll down under the Priority Group Self-Assign section and click the grey “Change/Look up Roommate Group Pin” button.

The roommate group pin is a 2-8 digit pin that becomes a part of your profile. You will use it along with your University ID to be pulled into a group.

We require everyone to create a roommate group pin, just in case you decide to be pulled into a group later. If you don’t plan to be pulled into a group, just put random numbers so that you can continue to complete the Contract Renewal Application.

Students who complete the contract renewal before 4 p.m. on February 21 will get a priority time. Staggered start times keep the system from getting overloaded. These start times will be posted the Monday before the process starts. These are just start times, not the exact time the student must log in. It is advised that when forming a group, the student with the earliest start time should log in and pull in the others with later start times.

Priority times are reserved for students who renewed their contract before 4 p.m. on February 21, 2021: The priority application will be available until 4 p.m. on February 21, 2021. If you missed that deadline, you will be still be able to complete a non-priority returner application from February 23 – May 1, 2021.

Yes. Upperclassmen and freshmen roommate pairs will be assigned to a traditional, freshman hall.

There are several reasons:

• You room is a special accommodation room. There are various reasons why a room is considered special and must be held for specific students. These rooms cannot be retained and will not be available during the assignment period.
• You are living in freshman housing. Freshman are required to move to upperclassmen housing, so that new freshman can move into their spaces.
• You haven’t completed your contract renewal application. You must first complete the contract renewal application before you can retain your room.
• You haven’t completed your pre-payment and it hasn’t been waived. You must also complete the pre-payment if it wasn’t waived.
• You are living in Jefferson or the Quad. Students in the Quad and Jefferson are not permitted to retain their spaces to give freshman the option to select those spaces.

There are a few reasons you may not be eligible to complete your contract renewal. They include:

1. You already completed the contract renewal. You can only submit the application once.
2. You are not currently living on campus. Only a current student can submit a contract renewal application before February 21, 2021.
3. The application is temporarily closed. A notice will appear under the Artemis graphic indicating any temporary closure.

YES! Please visit: Potential Check-Out Charges.

Complete a housing application and look for a space to assign yourself. All upperclassmen have the opportunity to complete an application and select a room.

All upcoming UNCG sophomore, junior, senior, and graduate students will be guaranteed housing on campus if an application is submitted and the $200 pre-payment is paid between February 8 and May 1, 2021.

May 1, 2021. The $200 pre-payment is non-refundable and will not be applied to your student account. Students who had their $200 pre-payment waived are subject to a $200 cancellation fee if they cancel after May 1

Cancellation fees:

• All students who have been assigned are subject to a $250 Cancellation Fee if they cancel after June 1
• All students who have been assigned are subject to a $500 Cancellation Fee if they cancel after July 1
• Any student not registered for Fall 2021 by July 3 will have their assignment cancelled.

The short answer is that you must look at the Housing Contract that you agree to when you sign up for housing. The best place to start is the Cancellation page. Click on the link to access the appropriate contract and read the information listed under “Cancellation.” Specific information that applies to your situation will be listed there.

The process is set up so that you will only see rooms that you are eligible to select. This means that rooms that are listed will match your gender, course year, search criteria, and group size, if applicable. You should continue to log into Artemis and look for rooms. We will continue to receive cancellations which will make spaces available. If you complete an application by May 1, you are guaranteed housing for the 2021-22 academic year.

• Step 1: Current Spring Resident must complete the Contract Renewal Application by the Priority Contract Renewal Deadline, making them a Priority Returner.
• Step 2: Off Campus/Transfer Student must be admitted and create an iSpartan account the week before the New Application opens.
• Step 3: Between the New Application Start Time to before Priority Returner’s Priority Group of 2 Start Time, the Off Campus/Transfer student will need to complete the New Application and make the $200 prepayment (if not waived).
• Step 4: The off campus/transfer student will then give their university ID, Roommate Group Pin, and Meal Plan preference to the Priority Returner to use when creating a group during the Priority Group Self Assign Process.
• Step 5: At the Priority Returner’s Group Start Time, they will log into Artemis and create a group using the transfer’s information given to them.

The simple answer is no. If a member of your group decides to cancel their housing after you have been assigned, you are not responsible for filling that space, or paying for that space. A new resident will self-assign into that space.

It is always in your best interest to be as sure as possible about your grouping before you sign up together.

The best way to find roommates or friends is to start with the Roommate Finder.

We typically reach a point where we have very few rooms available at any point during the day. This happens every year, but don’t panic! You will be able to continue to search for, and assign yourself to, rooms that become available until June 30! During that time, nearly 500 students will cancel their housing. When a person cancels his or her housing, that space will be available for students to self-assign, so keep trying.

We will have many students change their plans and cancel their housing for 2021-22. Here are some key reasons and dates:

• March 20 – April 1: Students accepted to Study Abroad will cancel their housing.
• March 7 – 21: Students hired as RAs will be re-assigned to RA rooms
• Students will confirm their transfer to another school and cancel their housing
• Students will decide to commute or live off campus
• May 9 – May 31: Students will become academically ineligible
• Students who had their prepayment waived have until May 1 to cancel without paying a $200 Cancellation Fee.

If the anticipated freshman class is smaller than expected, additional space will be made available for upperclassmen. The responsibility to assign yourself to a room is your responsibility until June 30. After June 30, you will be assigned to a room by Housing staff.

Yes! Your roommate group pin is the secret password you give to someone along with your University ID to allow them to pull you into a room with them. If at any point (before you are pulled in), you decide you no longer want them to pull you in, simply change your Roommate Group Pin. In Artemis, scroll down under the Priority Group Self-Assign section and click the grey “Change/Look up Roommate Group Pin” button.

The roommate group pin is a 2-8 digit pin that becomes a part of your profile. You will use it along with your University ID to be pulled into a group.

Yes. Upperclassmen and freshmen roommate pairs will be assigned to a traditional, freshman hall.

Yes. “Room Change Re-Assign,” beginning April 1, 2021, means to select a new room while keeping your old room, without cancelling your housing application. We expect about 500 cancellations in May and June, and these rooms will become available, so check back as often as you like. You have until June 30, 2021, to select a room.

Click the tiny grey arrow to the left of that room. The specific bed space option should drop down.

This is a screen resolution issue. Try a different computer or electronic device. The application is compatible with most browsers, so you can even do it on your smartphone! There are always computers available in the main office of HRL in Ragsdale/Mendenhall. You may also try pressing the control and – button simultaneously. This shrinks the image so that next or finish are visible.

The window for roommate pull in has expired.

June 30, 2021, at 5 p.m.

All upcoming UNCG sophomore, junior, senior, and graduate students are considered upperclassmen.

Current campus residents who apply after May 1 will be placed on a Waiting List and will not be guaranteed housing for 2021-2022. A waiting list for current residents who did not apply by May 1, 2021 will open online on May 3, 2021. Students on the waiting list will only be assigned on a space available basis in late July/early August.

Upperclass Non-Residents who apply after May 31 will be placed on a Waiting List and will not be guaranteed housing for 2021-22. This waiting list will open online on June 1, 2021. Students on the waiting list will only be assigned on a space available basis in late July/early August.

• Step 1: Current Spring Resident must complete the Contract Renewal Application by the Priority Contract Renewal Deadline, making them a Priority Returner.
• Step 2: Off Campus/Transfer Student must be admitted and create an iSpartan account the week before the New Application opens.
• Step 3: Between the New Application Start Time to before Priority Returner’s Priority Group of 2 Start Time, the Off Campus/Transfer student will need to complete the New Application and make the $200 prepayment (if not waived).
• Step 4: The off campus/transfer student will then give their university ID, Roommate Group Pin, and Meal Plan preference to the Priority Returner to use when creating a group during the Priority Group Self Assign Process.
• Step 5: At the Priority Returner’s Group Start Time, they will log into Artemis and create a group using the transfer’s information given to them.

The simple answer is no. If a member of your group decides to cancel their housing after you have been assigned, you are not responsible for filling that space, or paying for that space. A new resident will self-assign into that space.

It is always in your best interest to be as sure as possible about your grouping before you sign up together.

On the freshman housing application, there is the option to create or accept a roommate group preference. If two freshman students want to live together after completing their applications, they can log into Artemis and click on the “Update Roommate Group Preference” button to update their Roommate Group preferences. The way the roommate group preference works is that Roommate A creates a roommate group, inviting Roommate B to the group. For the roommate group preference to be valid, Roommate B must accept the roommate group invitation.

You have a few options:

• You can pay online with a credit card/debit card.
• You can pay by check or money order. Please make payable to “UNCG.” Be sure to include your name and University ID # on the check or money order so it can be properly credited to your student account. Checks and money orders should be sent to:

  Housing & Residence Life
  PO Box 26170
  Greensboro, NC 27402

• Please note: We cannot accept cash.

Yes. Upperclassmen and freshmen roommate pairs will be assigned to a traditional, freshman hall.

UNCG has a great program that houses International students in one of our apartment-style residence halls: Tower Village. All of the international students who apply for housing will automatically be placed there unless they choose to assign themselves to another space on campus.

If you would prefer to live in another suite- or apartment-style residence hall, you will have to manually assign yourself to it before June 30, 2021. This process allows you to see what we have available and assign yourself to a space based on your preference and our availability, instead of just giving us a bunch of preferences that may not be available. At this point there may be no spaces in the suite and/or apartment style halls, but as students cancel, space will become available, so keep checking.

Log back into Artemis and check to see if any spaces are open in the building you want. In May and June we will have more cancellations and spaces to choose from.

Most definitely. Each hall varies with regard to what the amenities available in each common area, so check out the “View the Residence Halls” section of the HRL website and find your particular hall.

No, currently UNCG does not allow students to build lofts in any residence hall on campus.

Yes, the microwave and refrigerator must meet specific size requirements. Microwaves less than 800 watts are permitted. Refrigerators cannot exceed 3.5 cubic feet.

It is recommended that students rent or purchase a MicroFridge from the Residence Hall Association. Visit the MicroFridge page to learn more.

Yes. It is fine to have two.

Visit the SpartanCard Center website.

Visit Apply with Artemis and log in to Artemis, the housing portal. Once logged in, verify your room assignment. You room assignment will be labeled as a single or a double.

Freshman halls are traditional-style housing, with rooms located along a long corridor with community bathrooms. These bathrooms will be cleaned and toilet paper, hand soap and paper towels will be supplied.

Yes. All residence halls at UNCG are equipped with wireless internet in community spaces, common areas, and bedrooms.

Some rooms have extra-long twin beds. Others have full-sized beds. Check under the individual hall’s information to see what will be in your room.

Check the Room and Furniture tab under each of the residence hall pages for bed and sheet sizes.

• Twin-sized beds require XL twin sheets. (Regular full-sized sheets are too short.)
• Full-sized beds require queen-sized sheets.

There are conveniently located laundry rooms in every residence hall all of which operate free of charge. See the “View the Residence Halls” section of the HRL website to see locations of laundry rooms in each building. All washing machines and dryers in the residence halls operate free of charge.

Before you bring your clothes to the laundry room, visit Speed Queen to check the availability of washers and dryers in the building.

Start here: SpartanTV Using Philo

All residents will be required to complete a roommate agreement with a roommate or roommates. The roommate agreement form gives you an opportunity to set general expectations for your living environment while exploring visitation, cleaning responsibilities, use of personal property, and personal habits of everyone in your room, suite, or apartment.

Yes. It is fine to have two.

You bet. We cover a whole host of information in our Adapt to Campus Living section.

We have compiled a list that is located here: WHAT TO BRING AND NOT TO BRING.

See our MOVE-IN GUIDE!

In general, Feb. 15-May 31, 2021, but visit the Deadlines page. Look for the “New First-Year Applicants” button under 2021-22 Housing Application and you’ll find the information you need about deadlines. After that, just use Artemis to begin your application.

The best way to find roommates or friends is to start with the Roommate Finder.

Once you have been given an assignment, you can view your roommate’s name and UNCG email by logging into Artemis and clicking on “Housing Assignment.”

On the freshman housing application, there is the option to create or accept a roommate group preference. If two freshman students want to live together after completing their applications, they can log into Artemis and click on the “Update Roommate Group Preference” button to update their Roommate Group preferences. The way the roommate group preference works is that Roommate A creates a roommate group, inviting Roommate B to the group. For the roommate group preference to be valid, Roommate B must accept the roommate group invitation.

You can log back into Artemis at any time to change your preferences, to add a roommate or to make updates. The deadline for completing these changes is June 30, 2021.

You must wait one day between the time you activate your iSpartan account and the time you start the housing application. Thanks for your patience.

Yes. Upperclassmen and freshmen roommate pairs will be assigned to a traditional, freshman hall.

You will receive your housing assignment by July 6, 2021, unless you are accepted into one of our signature living-learning communities. Living-learning community housing assignments are made before July 1, 2021.

• 1st Wave Self-Assign: March 12 New Freshmen who apply on or before March 10, 2021, will receive an email by 4 p.m. on March 11 with their Self-Assign Start Time on March 12.
• 2nd Wave Self-Assign: April 15 New Freshmen who apply on or before April 13, 2021, will receive an email by 4 p.m. on April 14 with their Self-Assign Start Time on April 15.
• 3rd Wave Self-Assign: May 14 New Freshmen who apply on or before May 12, 2021, will receive an email by 4 p.m. on May 13 with their Self-Assign Start Time on May 14.
• 4th Wave Self-Assign: June 15 New Freshmen who apply on or before June 13, 2021, will receive an email by 4 p.m. on June 14 with their Self-Assign Start Time on June 15.

The best way to find roommates or friends is to start with the Roommate Finder.

Yes. Upperclassmen and freshmen roommate pairs will be assigned to a traditional, freshman hall.

Shower curtains will be provided for students. Throughout the year, students are responsible cleaning their shower curtains. Students will be billed for any damaged or missing shower curtains.

Curtains or other window treatments cannot be hung in suites and apartments. All windows within rooms and common areas have mini-blinds.

It is not possible to see your room and suite prior to the scheduled move-in day. Housing and Residence Life staff is not available to provide tours and the buildings will be undergoing final touches prior to officially opening.

Your room within the suite or apartment is your responsibility. Common areas are the responsibility of all individuals in the suite or apartment. Throughout the academic year, Housing and Residence Life staff will conduct Health and Safety Inspections. If your room or common area is not healthy or safe you will be instructed to clean. Housing and Residence Life encourages students to clean bathrooms, bedrooms, and common areas on a regular basis.

Yes. Bathrooms within a suite or apartment are the responsibility of all individuals living there. Throughout the academic year Housing and Residence Life staff will conduct Health and Safety Inspections. If bathrooms are not in a healthy or safe condition, all individuals in the suite or apartment will be instructed to clean the bathroom.

Housing and Residence Life encourages students to clean bathrooms on a regular basis. Cleaning bathrooms on a regular basis prevents permanent staining of showers, sinks, and toilets. Permanent staining of showers, sinks, and toilets will result in damage billing charges to all students living within a suite or apartment.

Yes. All residents will be required to complete a roommate agreement with a roommate or roommates. The roommate agreement form gives you an opportunity to set general expectations for your living environment while exploring visitation, cleaning responsibilities, use of personal property, and personal habits of everyone in your room, suite, or apartment.

All shower facilities have shower rods.

Each suite or apartment has one thermostat in the common space. The thermostat regulates the temperature of common areas and individual rooms within the suite or apartment. Individuals are responsible for selecting a temperature that is suitable for all within an assigned suite or apartment.

It is recommended that students keep thermostats set between 68 and 74 degrees. This temperature range promotes energy conservation while creating a maximum temperature comfort.

Yes. Suites have centrally located kitchens. Each kitchen is furnished with an oven, microwave, stove, sink, and refrigerator. Each apartment has a full kitchen with all of the appliances and counter space you need to make your own meals and refrigerate them for later.

Residents should provide their own pots and pans, coffee makers, etc. Details are available on the What to Bring to Campus list.

Toilet paper is NOT furnished to students in a suite or apartment. Individuals must purchase their own toilet paper. Housing and Residence Life recommends that residents develop a system to share costs associated with purchasing toilet paper throughout the academic year.

Due to the current status of the pandemic, details about summer school will not be available before March 15, 2021.

Due to the current status of the pandemic, details about summer school will not be available before March 15, 2021.

The best way to find roommates or friends is to start with the Roommate Finder.

Yes. Upperclassmen and freshmen roommate pairs will be assigned to a traditional, freshman hall.