We know that it can be tricky to get all of your devices up and running. If you are experiencing problems, please check the wireless information below before calling for assistance. Many of the questions you have may be answered. If, after checking all of this information, you still have technology issues, please submit a FIXT Work Request and our technology support personnel will be happy to help.

Connect your Media Device to the UNCG Wireless Network

Residents have the option of wirelessly connecting media up to three devices like gaming consoles, Smart TVs, blu-ray players, Apple TVs, and Roku Boxes. First, REGISTER THE DEVICE. The UNCG wireless network does not support wireless printing.

If you have problems finding the Wireless MAC address try these suggested steps.

Differences Between the Two Wireless Networks

EduRoam: This network provides secure encryption with no bandwidth restrictions and no firewall restrictions beyond those already in place for security purposes on the wired network; access is available to the same set of services as the current wired network. To obtain access to this encrypted network, wireless clients will be required to configure their laptops for 802.1X authentication.

UNCG-Wireless: This network is available for visitors to the UNCG campus. The UNCG-Wireless network is an open, unsecured network with reduced transfer rate, and access is restricted to basic Internet use only. This network also has an auto configuration tool that configures UNCG member’s computers for the UNCG-FacultyStaffStudent wireless network. Periodically UNCG-Wireless users will be redirected to the configuration tool. All UNCG faculty, staff, and students are encouraged to use the secure network. Note: Current UNCG network security policies prohibit students from installing and using their own wireless equipment. Review the Wireless Communication Policy for more information.

Wireless Support Locations

The Technology Support Center (TSC) offers full wireless support for laptops and is located in Suite 101, Forney Building. TSC hours are posted online and after hours wireless support is available in the Super Lab. Other Technology Resources
The following links may be helpful to you as you use your computer on campus: If you are experiencing difficulties with your UNCG e-mail or a wireless connection from elsewhere on campus, please call 6-TECH at 336-256-8324, or visit them online.