All residential students are bound by the Housing and Dining contract they agree to at the time they submit their housing application. The housing contract is the best place to start when you consider cancelling your housing.

We understand that situations arise that may cause you to need to cancel your housing. It is really important that you understand the ramifications of cancellation, so that you are not surprised by charges that may apply. The most up-to-date information and all applicable housing contracts will be available on the “Cancel Your Housing” page of the website.

When you apply for housing, you agree to the terms of the contract for that academic year. If you live on campus in the fall, your housing contract is for the entire academic year. Please note the following terms from the contract:

  • This contract shall be in force for one academic year, consisting of both fall and spring semesters and any applicable summer sessions. Contracts entered into during the contract period shall be in force through the end of the contract period.
  • A Residence hall student who withdraws from University housing while remaining a student will be obligated to pay in full for the contract period unless released from the contract according to the terms specified in the contract.
  • Discontinued enrollment, for any reason, will not terminate the contract except as specified in the section entitled “Cancellation Policies.”
If you are withdrawing from the UNCG entirely in the fall, please come to the Office of Housing and Residence Life in Ragsdale/Mendenhall between 8 a.m.-5 p.m., Monday-Friday, to begin the contract termination process and the check-out process. Residents approved for cancellation of their housing contracts will be refunded according to the University Refund Calendar. For all other reasons, please see the Appeal Process below.

Housing Cancellation between Dec. 7, 2018, and Jan. 3, 2019

If you are no longer going to be a student for the Spring 2019 semester, you need to remove your belongings from your room and turn in your key to Housing and Residence Life. Our office will be open Monday - Friday between December 10-21, and you can drop the key off after-hours using the express envelope and mailbox outside our office. Between December 22 and January 1 you will not be able to get access to the residence halls. The university will re-open on January 2 and you can pick up your belongings at that time.

Graduation December 2018

Residents who will graduate at the end of Fall 2018 will receive an email with information about how to cancel their housing for Spring 2019. In addition, they will receive instructions for late check out after graduation.

Not Returning for Spring 2019?

If you do not plan to attend UNCG in Spring 2019, you must cancel your housing and meal plan. Beginning on October 15 you will be able to log into ARTEMIS and complete the cancellation form.

You are eligible to cancel you academic year contract for the following reasons, if you are:
  1. Not registered for Spring 2019
  2. Doing an internship and/or Teaching Assignment outside of Guilford County (Documentation Required)
  3. Changing to Full-Time Online Student and not taking any classes on the main campus. (Pending Registration Verification)
  4. International Exchange students will be cancelled per a list provided by IPC.
If you are withdrawing from the UNCG entirely in the spring, please come to Housing and Residence Life in Ragsdale/Mendenhall during regular office hours of 8 a.m. - 5 p.m. Only students not registered for the Spring 2019 semester will be canceled and not charged. For all other reasons, please see the Appeal Process below.
If you applied for summer housing and you wish to cancel your housing contract, you must complete a form in Artemis to cancel your housing application. You can visit the summer University Refund Calendar to see what charges may apply.
If you would like to be released from your housing contract for any other reason, you should visit the Housing Contract you agreed to when you signed up for housing. You can then complete an online appeal form in Artemis, or at this link.

Once your appeal form is received you will receive an e-mail with a list of documents you must provide to support your request.

IMPORTANT NOTE: Based upon past experience, less than 10% of all requests to be released from the Housing Contract are approved.
If a student is not 18 years of age at the time the online Housing Application is submitted, the student will enter the email of a parent or legal guardian during the contract step of the housing application. Once the housing application has been submitted, the parent/guardian will receive an email with instructions to follow the link and enter the co-signature code found in the email. If the parent/guardian doesn’t receive a co-signature email after the student has completed the application, email hrl@uncg.edu with the email address of the parent/guardian, so the email can be re-sent to them.