Fall 2020 Update

Sent to students on June 22, 2020

Greetings UNCG Residential Students!

We are excited that you are living on campus this upcoming year! We know that you may have questions about what it will be like to live in the residence halls given the unique circumstances we face. Our top priority is to give you the tools you need to make sure that you have an amazing experience. We hope this information will answer some of your questions before you arrive on campus.


Community and Care


As we start this new year, we are all adjusting to a “new normal.” We have a responsibility to be considerate of our community members and peers by practicing safe and healthy behaviors. This information is consistent with state and university guidelines with regard to COVID-19 as we approach the 2020-21 academic year. For additional information, please visit UNC Greensboro’s “Fall 2020: Shield our Spartans,” information and bookmark this page so you can check back if you have questions.


Take Responsibility for Your Personal Community

Think of your residence hall assignment as your “campus home,” and any roommates, suitemates or apartment-mates as your UNCG “family unit.” You are not required to wear a face covering in your student room. You and your roommate(s) need to work together to protect each other. You need to discuss what it means to be a family unit. As such it is very important to have a good understanding of each other’s needs and expectations while in the room. Consider how these requirements are designed to protect your family unit and to be considerate of your neighbors and peers as you care for one another — Wear, Wait, Wash.:

  • Wear face coverings when you leave your residence hall room, suite, or apartment. While there will be limited circumstances where temporarily removing your face covering will be necessary (e.g., eating, brushing your teeth, bathing), you should still have a face covering with you at all times. It is equally important to wear face coverings properly. Disposable masks should be thrown away in appropriate trash receptacles.
  • Maintain good social distance from others (6 feet) in hallways and when you visit community/common areas in your residence hall. These include community bathrooms, parlors, lounge spaces, community kitchens, game rooms, etc.
  • Wash your hands often (for at least 20 seconds), especially when you first enter your residence hall or room, and before and after eating. If soap and water are not available, use hand sanitizer. Sanitizer stations have been placed at the entrances/exits of the residence halls.
  • If you feel sick, please contact Student Health Services as soon as possible at 336-334-3148 or visit their website (https://shs.uncg.edu/health-updates). They will let you know how to proceed.

New Precautions and Policies

  • Signs with specific information will be posted throughout the residence halls. You will see directional signs, occupancy limits for community spaces, guidelines for elevator use, physical distancing, face covering reminders, and more.
    • Signage will be posted in all community bathrooms and other community spaces.
    • All signs will remain in place as a reminder of safety expectations in your residence hall.
  • The guest/visitation policy has been adjusted to limit potential exposure:
    • Once the move-in period has concluded, only fellow UNCG residential students will be permitted as guests in the residence halls.
    • Each resident may have only one (1) guest in the residence hall at a time.
    • Overnight guests are not permitted. Guests must leave your room by 2 a.m. No guests are permitted from 2 a.m.-6 a.m. Inside apartments and suites, guests may be in your room, but should limit their presence in shared spaces.
  • Increased cleaning in common areas.
    • High touch surfaces will be wiped down multiple times each day.
    • Community bathrooms will have new disinfectant wipe dispensers so that students may wipe down surfaces before and after use.

Continuing Practices

Even though we will all be adjusting to a new normal on campus, some things will stay the same for our campus residents.

In-Hall Staff
  • You will have an awesome Resident Advisor to welcome you and to be a resource if you need assistance. They will connect with you and support you throughout the academic year.
  • Resident Advisors will provide on-call duty response if you have an emergency in the hall.
  • Resident Advisors will be fully trained in all the new health, safety, cleaning, and physical distancing policies and procedures we have adopted, and are there to help make sure we keep these standards in place at all times.
  • You will have a Coordinator for Residence Life and or an Assistant Coordinator for Residence Life to welcome you and be a resource for you.
Hall Activities
  • Hall Council will be fully operational. For details or more information, please visit the information about Hall Council. Elections will be held on September 8.
  • Programs and community engagement will still occur in your community. How this is handled may be different this year, but we still want you to engage and connect with us, and with your residence hall community.
  • A great experience awaits you where you will learn and grow!

The Housing Contract Addendum

In accordance with guidance from the UNC System Office and the University, we have created an Addendum to the 2020-21 Housing Contract, with revisions in response to COVID-19. Please review and acknowledge that you understand and accept these revised terms, as each residential student is bound by the 2020-21 Housing Contract, as well as the 2020-21 Housing Contract Addendum. To gain access, please log into ARTEMIS (the housing portal) and click on the “2020-21 Housing Contract Addendum.” Note: If you do not wish to accept the revised terms of the housing contract, please follow directions in the section below to cancel.



  • As a new or returning resident, if you do not feel comfortable living on campus given the unique circumstances, the changes made for the health and safety of residents, or the 2020-21 Housing Contract Addendum, you may cancel your housing in ARTEMIS by July 11, and we will refund the $200 pre-payment and you will not be charged any cancellation fees.
  • If you do not cancel your housing by July 11, 2020, the 2020-21 Housing Contract Addendum will be incorporated into your housing contract.
  • After July 11, if you cancel your housing, you will forfeit any pre-payment and you will be charged cancellation fees as listed in the 2020-21 Housing Contract.

Fall 2020 Move-In Process

In addition, the Move-In process will be quite different this year, so please check out Moving In (The Move-In Guide) for specific information on how to prepare and what to expect.


Special Health Circumstances

Following guidelines from the Guilford County Health Department and recommendations from the CDC, students who get sick will be required to return home. Student Health staff will work with public health officials to coordinate this process. If a student is unable to travel, a limited number of quarantine spaces will be available.


This is not an exhaustive list of new precautions, continuing practices, or steps you need to take, but it should answer some of your questions and prepare you for living in the residence halls this fall.

Perhaps the most important thing to keep in mind is this: the safety of everyone at UNCG — your campus home — depends on all the individual decisions we make each day to follow guidelines, support each other, and choose to do the right thing to stop the spread of COVID-19. Everyone plays a vital role in making these new policies, procedures, and protocols work so that we can have a great experience together at UNCG.

This, and additional information, will be added to this page (Housing-Only Coronavirus FAQs) on an ongoing basis, so bookmark the page for future reference. If you have any further questions at this time, please check out the FAQs below, or email hrl@uncg.edu. We can’t wait to have you back on campus! Stay safe, Spartans.


Fall 2020 FAQs – Coming Soon


Spring 2020 FAQs

You can mail it to us at the address below. Be sure you pack the key securely and add tracking to your postage.

Housing and Residence Life PO Box 26170, Greensboro, NC 27402-6170.

Please include a note with your full name, UNCG ID Number, Residence Hall, and Room Number.