HOUSING-ONLY Coronavirus FAQs

Important details:

• Testing will take place in the EUC Maple Room.
• You need to log into ARTEMIS and click on REGISTER for COVID-TESTING. Appointments will begin at 9 am and continue through 4:45 pm. Please arrive at your appointment time or a few minutes after (not early) in order to maintain social distancing.
• Before your appointment, you will also need to complete the pre-registration form.
• Note that the “free testing” option is already preselected.
• For question #5 of the state required questions, answer “no”.
• Once completed, you will receive an email with a QR/Booking ID.
• When you arrive for your appointment, open the email so the testing team can scan the QR code.
• If you are unable to pre-register, you will be able to register onsite. Please bring a form of ID.
• You will receive your result directly from Mako Medical within 2-3 days.
• You will be given the opportunity to sign a waiver that allows Mako Medical to report your result directly to the UNCG Case Management Team.
• By law, Mako Medical must report all results to the public health department. Public health, in turn, will inform us if you test positive.
• You will receive information about what to do if you test positive at your testing appointment.

A few important details:

• The test must be an RT- PCR test. This test looks for the virus itself.
• You can get tested in your home community and submit your results via the Self-Reporting portal (the University will not reimburse students who choose this method).
• For those within driving distance, we will provide testing on campus during the week of January 11th at no cost to students.
• Limited testing will be available for students who are unable to travel to campus or access testing in their communities prior to returning for move-in.
• More details on campus testing clinics and the process to submit test results from community testing sites will be sent in early January.
• Individuals who meet one of the following criteria will be exempted from the testing requirement. More details about the process for identifying that you believe you should be exempt will be provided in early January.
• You have a disability that would physically preclude you from having the test done.
• You have a sincerely held religious belief that prohibits you from participating in testing.
• You have tested positive for COVID-19 in the last 90 days.
• If you are ill during the week before the spring semester begins, you should complete the Self-Report form, and we will work with you to coordinate your re-entry to campus.

• Wear face coverings when you leave your residence hall room, suite, or apartment. While there will be limited circumstances where temporarily removing your face covering will be necessary (e.g., eating, brushing your teeth, bathing), you should still have a face covering with you at all times. It is equally important to wear face coverings properly. Disposable masks should be thrown away in appropriate trash receptacles.
• Maintain good social distance from others (6 feet) in hallways and when you visit community/common areas in your residence hall. These include community bathrooms, parlors, lounge spaces, community kitchens, game rooms, etc.

• If you are concerned about a potentially unsafe gathering taking place in your residence hall, please contact an RA on duty or the Coordinator for Residence Life in your building.
• If it's a larger gathering outside the residence hall, please submit a Report Concerning Behavior form.

• Your Resident Advisor is available as a resource if you need assistance. They will connect with you and support you throughout the academic year.
• Resident Advisors will provide on-call duty response if you have an emergency in the hall.
• Resident Advisors will be fully trained in all the new health, safety, cleaning, and physical distancing policies and procedures we have adopted, and are there to help make sure we keep these standards in place at all times.
• You have a Coordinator for Residence Life and/or an Assistant Coordinator for Residence Life as a resource for you, who lives in the residence hall with you.

• High touch surfaces will be wiped down multiple times each day.
• Community bathrooms will have new disinfectant wipe dispensers so that students may wipe down surfaces before and after use.

• Each resident may have only one (1) guest in the residence hall at a time.
• An overnight guest is not permitted. A guest must leave your room by 2 a.m. No guest is permitted from 2 a.m.-6 a.m. Inside apartments and suites, a guest may be in your room, but should limit their presence in shared spaces.
• The resident host must escort their guest at all times throughout the building. The guest should not be left alone in the residence hall room. The resident host will assume all responsibility for the actions of the resident's guest.
• Residents are responsible for ensuring that their guest abides by University Policies and the same policies expected of residential students.
• Residents and their guest are prohibited from using a bathroom, or shower, not designated for their gender. Residents and their guest are prohibited from having multiple persons present in single use bathrooms or showers at any time.
• A guest may be required to leave if their behavior is deemed inappropriate by the HRL staff or University Police. Violations of the above visitation policies may result in the termination of guest privileges.

Community and Care

Take Responsibility for Your Personal Community

• Wear face coverings when you leave your residence hall room, suite, or apartment. While there will be limited circumstances where temporarily removing your face covering will be necessary (e.g., eating, brushing your teeth, bathing), you should still have a face covering with you at all times. It is equally important to wear face coverings properly. Disposable masks should be thrown away in appropriate trash receptacles.
• Maintain good social distance from others (6 feet) in hallways and when you visit community/common areas in your residence hall. These include community bathrooms, parlors, lounge spaces, community kitchens, game rooms, etc.
• Wash your hands often (for at least 20 seconds), especially when you first enter your residence hall or room, and before and after eating. If soap and water are not available, use hand sanitizer. Sanitizer stations have been placed at the entrances/exits of the residence halls.
• Spartans should do a self-assessment for symptoms of COVID-19, before leaving their residence hall room, daily. View our symptoms check flyer for details.
• If you feel ill or have been exposed to someone with COVID-19, you should complete a COVID-19 Self Reporting Form, contact Student Health Services Medical Clinic (336-334-5340), and notify the Dean of Students Office (dossaf@uncg.edu) and your instructors immediately. You should stay home and contact Student Health Services or their healthcare provider for medical advice. Someone from the Dean of Students office will reach out to you to discuss the reporting process and available support resources.

New Precautions and Policies

• Signs with specific information will be posted throughout the residence halls. You will see directional signs, occupancy limits for community spaces, guidelines for elevator use, physical distancing, face covering reminders, and more.
  • Signage will be posted in all community bathrooms and other community spaces.
  • All signs will remain in place as a reminder of safety expectations in your residence hall.
• The guest/visitation policy has been adjusted to limit potential exposure:
• Once the move-in period has concluded, only fellow UNCG residential students will be permitted as guests in the residence halls.
• Each resident may have only one (1) guest in the residence hall at a time.
• Overnight guests are not permitted. Guests must leave your room by 2 a.m. No guests are permitted from 2 a.m.-6 a.m. Inside apartments and suites, guests may be in your room, but should limit their presence in shared spaces.
• Increased cleaning in common areas.
  • High touch surfaces will be wiped down multiple times each day.
  • Community bathrooms will have new disinfectant wipe dispensers so that students may wipe down surfaces before and after use.
   

  Continuing Practices

  Even though we will all be adjusting to a new normal on campus, some things will stay the same for our campus residents.

  In-Hall Staff

  • You will have an awesome Resident Advisor to welcome you and to be a resource if you need assistance. They will connect with you and support you throughout the academic year.
  • Resident Advisors will provide on-call duty response if you have an emergency in the hall.
  • Resident Advisors will be fully trained in all the new health, safety, cleaning, and physical distancing policies and procedures we have adopted, and are there to help make sure we keep these standards in place at all times.
  • You will have a Coordinator for Residence Life and or an Assistant Coordinator for Residence Life to welcome you and be a resource for you.

  Hall Activities

  • Hall Council will be fully operational. For details or more information, please visit the information about Hall Council. Elections will be held on September 8.
  • Programs and community engagement will still occur in your community. How this is handled may be different this year, but we still want you to engage and connect with us, and with your residence hall community.
  • A great experience awaits you where you will learn and grow!
   

  The Housing Contract Addendum

  In accordance with guidance from the UNC System Office and the University, we have created an Addendum to the 2020-21 Housing Contract, with revisions in response to COVID-19. Please review and acknowledge that you understand and accept these revised terms, as each residential student is bound by the 2020-21 Housing Contract, as well as the 2020-21 Housing Contract Addendum. To gain access, please log into ARTEMIS (the housing portal) and click on the “2020-21 Housing Contract Addendum.” Note: If you do not wish to accept the revised terms of the housing contract, please follow directions in the section below to cancel.
   

  Cancellation

  • As a new or returning resident, if you do not feel comfortable living on campus given the unique circumstances, the changes made for the health and safety of residents, or the 2020-21 Housing Contract Addendum, you may cancel your housing in ARTEMIS by July 17, and we will refund the $200 pre-payment and you will not be charged any cancellation fees.
  • If you do not cancel your housing by July 17, 2020, the 2020-21 Housing Contract Addendum will be incorporated into your housing contract.
  • After July 17, if you cancel your housing, you will forfeit any pre-payment and you will be charged cancellation fees as listed in the 2020-21 Housing Contract.
  • You may re-apply for Spring 2021 Housing beginning on October 17, 2020
   

  Fall 2020 Move-In Process

  In addition, the Move-In process will be quite different this year, so please check out Moving In (The Move-In Guide) for specific information on how to prepare and what to expect.
   

  Special Health Circumstances

  Following guidelines from the Guilford County Health Department and recommendations from the CDC, students who get sick will be required to return home. Student Health staff will work with public health officials to coordinate this process. If a student is unable to travel, a limited number of isolation spaces will be available.
   
  This is not an exhaustive list of new precautions, continuing practices, or steps you need to take, but it should answer some of your questions and prepare you for living in the residence halls this fall.
  Perhaps the most important thing to keep in mind is this: the safety of everyone at UNCG -- your campus home -- depends on all the individual decisions we make each day to follow guidelines, support each other, and choose to do the right thing to stop the spread of COVID-19. Everyone plays a vital role in making these new policies, procedures, and protocols work so that we can have a great experience together at UNCG.
  This, and additional information, will be added to this page (Housing-Only Coronavirus FAQs) on an ongoing basis, so bookmark the page for future reference. If you have any further questions at this time, please check out the FAQs below, or email hrl@uncg.edu. We can’t wait to have you back on campus! Stay safe, Spartans.