Students in computer lab


EduRoam: Secured Wireless

All UNCG faculty, staff, and students are encouraged to use the secure EduRoam network. This network provides secure encryption with no bandwidth restrictions and no firewall restrictions beyond those already in place for security purposes on the wired network; access is available to the same set of services as the current wired network. To obtain access to this encrypted network, wireless clients will be required to configure their laptops, phones, and tablets using Secure W2 authentication.

UNCG-Wireless: Unsecured Wireless

This network is available for visitors and entertainment devices to the UNCG campus. The UNCG-Wireless network is an open, unsecured network with reduced transfer rate, and access is restricted to basic Internet use only. This network also has an auto configuration tool that configures UNCG member’s computers for the EduRoam Wireless Network. Periodically UNCG-Wireless users will be redirected to the configuration tool.

  • Note: Current UNCG network security policies prohibit students from installing and using their own wireless equipment.
  • Review the Wireless Communication Policy for more information.

Connecting Other Devices

Connecting Smart TVs, Gaming Consoles, etc.

Residents have the option of wirelessly connecting media up to three devices like gaming consoles, Smart TVs, blu-ray players, Apple TVs, and Roku Boxes. To get started, you have to register your device(s).

(Note: The UNCG wireless network does not support wireless printing or Google devices like Google Home and Chromecast.)

If you have problems finding the Wireless MAC address try the steps above.

Connecting A Desktop

Many desktops come equipped with wireless network adapters. If yours doesn’t, you will need to purchase a USB Wireless Adapter. For best results, wireless adapters should be compatible with the 802.AC wireless standards and must support WPA 2 security protocols. These specifics should be clearly labeled on the box. Wireless adapters can be purchased at stores with large electronic departments like Best Buy, Walmart, Target, or Amazon.

Here to Help

The 6-TECH Service Center offers full wireless support for laptops and is located in the Jackson Library. Their operating hours match the libraries operating hours.

Other Technology Resources

More Resources

If you are experiencing difficulties with your UNCG e-mail or a wireless connection from elsewhere on campus, please call 6-TECH at 336.256.8324, or visit the 6 Tech Website.

Trouble Shooting

We know that it can be tricky to get all of your devices up and running. If you are experiencing problems, please check the wireless information below before calling for assistance. Many of the questions you have may be answered. If, after checking all of this information, you still have technology issues, please call 6-tech (336.256.8324), or submit a FIXT Work Request and our technology support personnel will be happy to help.

Contact Us

Housing and Residence Life
Ragsdale/Mendenhall Residence Hall
201 Gray Drive, Greensboro, NC 27412
PO Box 26170
Greensboro, NC 27402-6170
VOICE: 336.334.5636
FAX: 336.334.5680

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