Living in a residence hall gives you a unique opportunity to meet and live with a variety of people from different cultures. You are provided with unlimited access to learn and grow in a safe and secure environment. In order to accomplish this, the following policies and procedures have been implemented:
Failure to comply with verbal, written, or published instruction from University staff, when such officials are working within the appropriate performance of their duties, is prohibited. Abusive language or other threatening behavior that is directed toward University staff is prohibited. It is a violation to knowingly supply University staff with false or misleading information that is needed for an official purpose, including the misrepresentation of identity or misuse of identification cards.
Each resident is responsible for not having furnishings or equipment in their room that creates fire and safety hazards. Such items as candles (even if meant for display only and even if the wick has been removed), incense, bongs, hookahs, and non-fire-retardant material used to decorate are strictly prohibited. No items may be hung on the ceiling or in doorways, including fabric, banners, tapestries, posters, beads, or flags. All curtains must be flame-retardant and have the appropriate designation. The following items are not permitted in residence halls at any time: halogen lamps, lava lamps, scooters, electronic skateboards/hoverboards.
When a building’s fire alarm is heard, follow these guidelines:
If a person smells or sees smoke please do the following:
If a person is trapped by smoke please do the following:
Common causes of fires in residence halls include: arson, candles, incense, smoking, overloaded electrical outlets and extension cords, cooking equipment, and halogen lamps. Keep the following in mind as you navigate living on campus:
Students may not remove or exchange furniture from common areas of the residence hall or between any residence hall rooms. There is no storage available for residents to store University furniture.
Engaging in hall sports can potentially cause serious/minor injuries or damage to residents and facilities. Safety is important to us, and therefore playing sports in the residence hallways or common areas is prohibited. “Sports” includes, but is not limited to, any competitive or non- competitive use of sporting equipment, including skateboards, balls, rackets, bats, Frisbees, and other objects, as well as racing, wrestling, water balloons/guns, and other sporting activity.
Health and Safety Inspections are conducted several times throughout the year to help maintain a clean and safe living environment. HRL staff will announce the room inspection schedule at least 48 hours prior to inspection. Inspections may take place regardless of a resident’s presence.Residents are expected to work together to promote healthy living for themselves and the members of the hall by contributing to the general cleanliness of both the building and their individual rooms. Excessive garbage, generally unclean rooms, and anything that contributes to health concerns is not acceptable for members of the residence hall community.
In the case of inclement weather call 336.334.4400 or 336.334.5000 to hear a recorded message about whether classes are cancelled, delayed, or if the University is closed. Become familiar with your residence hall severe weather shelter location. If a severe weather warning (such as a tornado warning) is issued, the University Police and/or a HRL staff member will notify you of the building evaluation plan. To ensure your safety and the safety of others, it is important that you follow directions given by the University official.
Residents are expected to maintain personal and community security by doing the following:
Failure to Return Key: A $35 charge will be applied against the resident’s account for failure to return a room key. A $75 charge will be applied against the resident’s account for students living in Jefferson Suites, Lofts on Lee, the Suites in Moore/Strong, Tower Village, Spring Garden Apartments, and Spartan Village.
In an effort to better serve our constituents and to support sustainability initiatives, HRL has created a paperless work request/work order process using iPhones.
We encourage residents to submit a FIXT Work Request using their UNCG email address. In order to get a timely response, detailed information will need to be conveyed accurately. Please submit work requests as early in the day as possible during normal business hours (8 a.m. – 5 p.m.), Monday through Friday. We also have limited staff on duty from 4 p.m. – 1 a.m., Monday through Friday to address immediate facilities concerns and to perform additional routine building maintenance.
Based on priority, we attempt to address requests within one business day, however, during certain times of the year requests may require additional time. Should you need immediate service due to an active water leak, electrical outage, or similar issue, please contact HRL during normal business hours by calling 336.334.5636, or your RA on duty for after hour emergencies. The work order system is not monitored between the hours of 1 a.m. to 7 a.m. Monday through Friday or over the weekend, therefore students are encouraged to contact the RA on duty when major issues occur during these time frames.Staff who are in and out of the buildings to make necessary repairs are required to announce themselves and to knock before entering student rooms/suites and public bathrooms.
When a representative of the Maintenance Shop/Physical Plant arrives, he or she will be wearing a UNCG uniform or name-tag and carrying a work order that describes the job to be done. You are entitled to ask to see these credentials before permitting the individual into your living space.
Microwave ovens less than 800 watts are permitted in all halls however, MicroFridges are the preferred option.
The hazards presented by toxic molds should be considered the same as other common molds that can grow in homes or residence hall rooms. There is always a little mold everywhere – in the air and on many surfaces. The common health concerns from molds include hay-fever like allergic symptoms. Certain individuals with chronic respiratory disease (chronic obstructive pulmonary disorder, asthma) may have trouble breathing.
Mold spores are always present in both indoor and outdoor environments. Mold grows best in warm, damp, humid conditions and reproduces by spores. Spores can remain viable under harsh environmental conditions, including dry conditions, which normally do not support mold growth. The growth of mold in an indoor environment requires three basic elements: food, water, and climate. Buildings provide food sources (primarily wood and paper) for mold to grow. The key to controlling mold growth on materials in the indoor environment is moisture control. This includes maintaining moderate relative humidity levels indoors and responding promptly to water intrusion.
Controlling room climate is essential to managing indoor air quality and comfort. Moisture, humidity, and heat provide conditions that are favorable for microbial or mold growth.
AC units should be kept near 72 degrees and should be left on to promote air circulation.
If the windows are operable, it is important to KEEP WINDOWS CLOSED when the air conditioning is running. Condensation is created during the humid season by opening windows (hot air) and mixing conditioned HVAC air (cool air). The result of this condensation can create problems within the HVAC system and provide an environment where mold can thrive.
Do not tamper with the HVAC unit. Contact FIXT for assistance with temperature or humidity issues.
Do not block the HVAC air supply, return air vents, or doors where the units are located. Reduced air flow to the HVAC system can result in excess moisture and promote mold growth within the system and serviced rooms.
Large mold infestations can usually be seen or smelled.
Microbial, or mold growth thrives in wet or humid conditions. Maintaining cleanliness in building environments can assist in improving air quality and promoting a healthy living environment. Items such as excessive books, paper products, carpets, food, plush furniture, or spilled drinks can be a medium for microbial growth. You are responsible for cleaning your personal items in your room.
In most cases mold can be removed by a thorough cleaning with bleach and water. However, if carpet and wallboard is infested with toxic mold, this is best remedied by removal and replacement.
Please complete a FIXT Work Request to have the situation or concern investigated. Appropriate custodial and maintenance measures will be taken to repair the situation and/or remove the mold growth quickly.
In most instances, two persons will occupy all double occupancy rooms. In the event that one of the occupants moves out of the room, HRL reserves the right to assign a new roommate or to reassign the remaining student to another room in order to consolidate space.
The student MAY be offered the opportunity to occupy the room at the higher fee rate for single occupancy, or the student must agree to accept an assigned roommate. During periods of high demands for campus housing, some single and/or two person rooms, as well as some community rooms, may be designated for additional occupancy.
Small fish in bowls or aquariums of less than 10 gallon capacity are permitted in the residence halls, suites, and apartments. For health and safety reasons, all other pet(s) including (crabs, sharks, snails, snakes, turtles, and other aquatic animals) are not allowed in campus housing (except for service animals).
The posting policy is available online. Totals may change throughout the year, so it is best to view the posting policy here.
The Quad consists of seven residential buildings (Bailey, Coit, Cotton, Gray, Hinshaw, Jamison, Shaw).
Unique to the Quad halls, suites have a shared bathroom that connects adjoining rooms on either side. Under no circumstances are residents and/or their guest(s) permitted to enter the adjoining room in the absence of their suitemate(s) unless prior permission is granted.
The UNCG community supports a living-learning environment for all residents to engage in academic excellence and scholarship. The quiet and courtesy hour policy is enforced by each resident and the HRL staff. Courtesy hours are in effect 24 hours a day in the residence halls. HRL has set the following quiet hours for all residence halls:
During the final exam period, 23-hour quiet hours are in effect, which includes one (1) Courtesy Hour. Specific information regarding the timeframe for 23-hour quiet hours will be posted throughout the residence halls prior to the start of exams. It is the resident’s right and responsibility to request that fellow residents keep any noise (e.g., music, TVs, radios, and verbal interactions) at a level that does not interfere with sleeping or studying. In the event that the residents are unable to come to an agreement on an appropriate level of noise, residents should seek assistance from the RA/SRA on duty, or another HRL staff member.
To ensure the privacy of residents’ use of the toilet and shower facilities, residents and visitors must use a bathroom designated for their sex. No more than one person must occupy a shower stall at a time. Gender neutral restrooms are located in the basement and/or on the first floor of most residence halls.
Single-occupancy restrooms The University of North Carolina at Greensboro is committed to being an inclusive community that embraces and supports the diverse needs of our faculty, staff, students and visitors. As part of our ongoing evaluation of restroom spaces – and with a core belief that everyone in our community should have ready access to them – we have been working on identifying and designating certain restrooms as single occupancy. These particular restroom spaces are open to all genders and well-suited for individuals needing additional privacy. People of all gender identities and expressions, abilities and medical needs are welcomed to use these spaces. These spaces are available for use immediately. Clear signage will be in place shortly. Thank you for helping the University to maintain these facilities as safe and inclusive spaces for our campus community.
Locations will be reviewed and adjustments made on a yearly basis to ensure that the list is up to date. The University is committed to adding single occupancy restroom spaces in all new construction and major renovations of our existing facilities.
All room changes must be approved by HRL staff. A $100 charge will be assessed to the student accounts of each student involved in an illegal room change. HRL defines an illegal room change as a change in occupancy of a residence hall room by a student that is not formally approved by HRL. Failure to complete a room change by the deadline established by HRL will result in a $100 charge assessed to the student’s account. A completed room change is defined as a student moving his/her belongings from an original assignment to a new assignment and returning the room key to the original assignment to HRL.
When moving out of an assigned residence hall space, all residents are expected to leave the room in the condition found at move in, complete the Residence Hall Room Inventory and Condition Report (RCR) with residence hall staff and return all keys by the deadline. Failure to properly check out as prescribed may result in a penalty charge, plus appropriate charges for any keys not returned.
The Roommate/Suitemate Agreement is a written document developed so that residents can discuss mutual expectations of sharing a living space. The discussion should include such matters as study and sleep hours, cleanliness, visitation, overnight guests, and sharing of possessions. Some compromising by all roommates/suitemates is usually necessary to ensure a pleasant living experience. A copy of the roommate/suitemate agreement can be obtained online, or from a staff member in your building.
Roommates/Suitemates are individuals with particular interests, goals, likes, and dislikes. Residents may not find it necessary to share every aspect of college life with their roommates/suitemates. If conflicts arise, a resident should speak with his/her roommate/suitemates first and talk the problem through before it becomes a major conflict. If this step is not successful, residents should meet with a Resident Advisor or Senior Resident Advisor. The HRL staff is experienced in dealing with these problems, and should be able to assist in conflict resolution.
A search of a room will be made only in the case of emergency, such as suspected medical emergency, facility problem, or a potential safety concern, and will be made under the following conditions:
For investigation of a suspected violation of a state or federal law (e.g. stolen goods, possession of drugs), searches will be made through procedures consistent with ordinary requirements for lawful searches (e.g. civil search warrant, probable cause with occupants’ consent). Warrants will be exercised by duly authorized legal officials and/or University officials.
The security of residents is a primary concern. For safety reasons, residents must use their access cards for entry. Residents should never give their access cards to anyone else to use nor should doors be propped open. Please remember that safety starts with each resident.
The Board of Trustees of the University of North Carolina has established a Merchandising policy that prevents harassment and nuisance to students living on campus. Off-campus firms, organizations, or individuals are restricted in conducting merchandising activities on campus and should consult Business and Student Services for information. Non-student affiliated groups and departments are subject to the “Solicitation” regulations in University Policy II: P: 007. Any merchandising activity conducted on the campus by an officially recognized student organization is subject to the regulations below.Merchandising activities are restricted to the following areas on campus:
There will be NO door-to-door solicitation in residence halls. (Except Hall Council or with the approval of the building supervisor).
To encourage a healthier lifestyle and safer residence hall community, all residential facilities at UNCG are smoke-free areas where no person shall smoke or carry a lit cigar, cigarette, incense, pipe, or any other form of smoking object. Smoking is permitted only in designated smoking areas outside each residence hall, which are 25 feet from doors, windows or air intake areas. Use of Electronic cigarettes or hookahs is not permitted in the residence halls and also falls under the smoking policy.
All residence halls have a sprinkler system. Do not touch, hang, or attach anything to or from the sprinkler head. This could cause the sprinkler system to activate and flood rooms and damage property for which you will be held accountable to the other residents and the University.
Sustainability is a chief concern of HRL and energy conservation should be a prime concern of every resident. Whenever exiting a room, residents should turn off lights, computers, and non-essential electronic appliances. On a regular basis, unplug unused electronic appliances, conserve water, and recycle.
HRL prohibits the use of incandescent light bulbs in residence hall rooms. Residents who are adding additional lighting to residence hall rooms must purchase compact fluorescent light (CFL) or LED light bulbs, rather than incandescent light bulbs, due to energy consumption concerns.
UNCG Residential Guest Policy
A “guest” is defined as a person present in a particular residence hall, apartment, or residence hall room with the consent of a hosting resident of that hall, apartment, or room. UNCG residential students only have access to the specific residential space to which they are assigned and are considered guests in all other residential communities. A resident should consult with roommate(s), suitemate(s), or apartment-mate(s) before inviting a guest to their space and should have approval from the roommate(s) for all guests. All residence halls have 24-hour visitation. Each resident is allowed to host 2 guests in the Residence Hall at a time.
Roommate(s), suitemate(s), and/or apartment-mate(s) should outline in their Roommate agreement guest expectations and preferences. Roommate Agreements may be amended as needed with the agreement of each resident. If there is a concern or problem, it is the responsibility of the roommate to bring it to the attention of their roommate(s), suitemate(s), or apartment-mate(s). If the concerns are not resolved, it is the responsibility of the roommate who is concerned with the situation to enlist the aid of the Housing staff to assist in resolving the concern.
You can view our list of recommended items to bring to campus. There is also a helpful list of items that should not be brought to campus that you can find on this list.
UNCG Housing Weapons Policy
UNCG maintains a costly enterprise level wireless environment. As the only option for university provided internet in the residence halls, wireless access points are utilized by residents in the surrounding area. Damage to wireless access points causes disruption for all residents in the surrounding area. Person(s) responsible for the removal or damage to university wireless access points will be charged $1,400.