Room Change and Room Swap

ROOM CHANGE AND ROOM SWAP
There are two ways students can request to change their housing assignment: Room Change and Room Swap.
- A Room Change occurs when a student is interested in changing rooms and does not have a person to switch with.
- A Room Swap occurs when students agree to switch rooms with each other. Students will need to send an email to HRL@uncg.edu and come to the HRL Office to finalize the switch.
Fall 2025-Spring 2026
Room Change Spring 2026
- A Room Change occurs when a student is interested in changing rooms and does not have a person to switch with.
- Please monitor your email for the status of your request, we are not able to provide individual updates in any other form.
- SPRING 2026 ROOM CHANGE
- With the completion of the room changes initiated last Wednesday, January 14, we are moving into the third and last phase of no cause room changes. Beginning at 8 am on Wednesday, January 21, students may come to Housing in Ragsdale-Mendenhall and select a new room to re-assign themselves. This will be a first come-first serve process and will continue until 4:30 pm. Once students have identified a room, they will return to Housing on Friday, January 23 beginning at 9 am to pick up their new room key and begin their room change. The deadline for completing the room change will be 9 am on Monday, January 26. Special Note: Meal Plan Changes have ended.
- Going forward, students interested in making a room change will need to meet with the CRL in their building to discuss room change options.
Fall 2026-Spring 2027
How to Make a Room Change in Artemis
- Log into Artemis
- Go to the Artemis housing portal
- Log in using your UNCG credentials
- Select the correct housing button
- Click the housing option that applies to you, such as:
- Priority Housing
- Room Selection
- Honors College
- HHS
- Special Note for Connect LLC: Students wanting to make a roomchange in connect will need to email hrl@uncg.edu.
👉 The button you normally use to view housing options is the one you should click.
- Click the housing option that applies to you, such as:
- Continue through the dates page
- You’ll see a dates page first
- Click Continue
- Select the correct term
- Click Continue again
- View available rooms
- You will now see a list of all available rooms, please be patient as it could take the system up to two minutes to load rooms.
- Browse the spaces and click Add to Cart for the room you want
- Select your bed space (if applicable)
- If the room is not an apartment, you will be asked to choose which side/bed of the room you want
- Click Assign Beds
- If you are selecting an apartment, this step will be skipped automatically
- Confirm your room change
- You will see a confirmation page showing:
- Your current room
- The new room you are changing into
- Click Confirm Room Change Assignment
- You will see a confirmation page showing:
⚠️ Important: Once you confirm, your room change is final. You cannot go back to your previous room once the assignment is confirmed.
After You Confirm
- Return to the Artemis home page
- Click My Room Assignment
- Your new room assignment for next year will be displayed there
Room Swap- Open
- Watch the Room Swap How‑To Video: https://youtu.be/UNNadil-Iig
- Important Note: The video example shows first‑year (freshman) residence halls. If you are an upperclass student, you will see upper‑class residence halls when you complete your room swap in Artemis. The steps are the same—only the hall options differ based on your student classification.
- How to Complete a Room Swap in Artemis
- Step 1: Log In
- Go to the Housing & Residence Life website.
- Log into Artemis using your UNCG username and password.
- From the left‑hand menu, click Room Swap.
- Select Fall 2026.
- Step 2: Add Your Room Preferences
- You will see your current room and a section to add room preferences.
- Add preferences by selecting:
- A residence hall, and
- A room type (example: double).
- You must select:
- At least 3 room preferences, and
- Preferences across at least 2 different locations.
- Reorder your preferences so your top choice is listed first.
- Once finished, click Save and Continue.
- Step 3: Review Room Swap Requests
- After saving your preferences, you’ll be taken to Room Swap Management, where you can see:
- Outgoing Requests (requests you’ve sent), and
- Incoming Requests (requests other students send to you).
- To find potential matches:
- Click New Request to view students whose room preferences align with yours.
- If you find a student you’d like to swap with, select their request and click Request Swap.
- Confirm that you want to send the swap request.
- After saving your preferences, you’ll be taken to Room Swap Management, where you can see:
- Step 4: Accept or Approve the Swap
- The other student will review the request and can accept or decline.
- If the request is accepted, you’ll return to Room Swap in Artemis to approve and finalize the swap.
- You will get an email when the other student accepts the swap, so you know when to log back in.
- Once finalized, your room swap is complete.
- Step 5: Verify Your New Assignment
- To confirm your new room:
- Return to the Artemis Home Page.
- Scroll down and click My Room Assignment.
- Select Fall 2026 to view your updated housing assignment.
- To confirm your new room:
- Step 1: Log In
- Already know who you want to swap with? Email hrl@uncg.edu with the following info:
- Name
- UNCG ID Number
- Hall and Room to which you are currently assigned
- Name of the Student with whom you want to switch rooms
- The other students Hall and Room assignment
Contact Us
Housing and Residence Life
Ragsdale/Mendenhall Residence Hall
201 Gray Drive, Greensboro, NC 27412
PO Box 26170
Greensboro, NC 27402-6170
VOICE: 336.334.5636
FAX: 336.334.5680
EMAIL: hrl@uncg.edu
Room change & Room swap FAQ
We reserve Freshmen housing for incoming students which limits the spaces you can see as an upperclassmen. We will receive cancellations throughout the next few months which will continue to open up new spaces on campus. We suggest frequently logging back in to view if any spaces become available.
We suggest completing a room swap. First, contact your current roommate and ask if they are willing to room swap. If they are willing to swap with your friend, then they both will need to send an email to hrl@uncg.edu.
You are able to view any spaces that are available on Artemis. As HRL processes cancellations the spaces will be shown as available students via their room selection button. This process ensures that Artemis is accurate for the time and date of you logging in.
You are able to view any spaces that are available on Artemis. As HRL processes cancellations the spaces will be shown as available students via their room selection button. This process ensures that Artemis is accurate for the time and date of you logging in.
After you submit your preferences please log in to Artemis. You will see folks that are compatible with your current booking under New Requests. Please be patient as folks need to submit responses to match with your current booking.
