2020-21 Assessment Overview

The Office of Housing and Residence Life strives to cultivate a culture of evidence supporting our mission, vision, and values. In conjunction with UNC Greensboro’s strategic plan of “Taking Giant Steps” and the Division of Student Affairs strategic plan we strive to create and maintain healthy, vibrant residential communities conducive to student success.

The Covid-19 pandemic created numerous challenges as we continue to serve residential students and deliver on our promise of being a “leading residential program by providing students with comfortable and safe living environments that support academic success and promote social responsibility.”

While we were forced to severely curtail operations in March of 2020, the next five months provided our staff needed time to adjust policies and procedures, develop new ways of connecting with students, and utilize our expertise in technology to expand our capacity to meet the needs of residential students. The pandemic also provided the opportunity to reevaluate our program from the bottom up. Through carefully targeted assessments, we were able to better serve students even with a myriad of restrictions in place. We were also able to see where we could better use time, effort and resources to positively impact the lives of our students.

This website is not comprehensive of all our efforts rather it provides a brief snapshot of our yearly assessment practices and highlights. Information shared is data from 2020-2021 academic year.

References & Resources

The Assessment Cycle

2020-2021 Goals/ObjectivesMeasures/TargetDivision Strategic Plan
Implement Comprehensive Covid Housing Operations and Facilities plan to ensure safe continuity of service in HRL Facilities.Review assignments and create and implement new reduced density plan. Overhaul move-in process. Update and expand cleaning process of all common areas. Create and implement safety signage plan. Create and implement social distancing plan. Health & Wellness
Develop an updated financial plan to ensure financial stability of department throughout Covid-19 crisis and beyond.Revise and manage current budget with updated revenue projections, expenditure reductions and revised project schedule. Create new 10-year budget plan with projections to sustain HRL through the current financial crisis.Organizational Sustainability & Infrastructure
Complete design and/or construction of Capital Projects.Ragsdale/Mendenhall Renovations, Moore/Strong and Phillips/Hawkins Roof projects, Tower Village Bathroom vanities.Organizational Sustainability & Infrastructure
Improve safety and efficiency through technology upgrades.Complete installation of security camera coverage of all residence hall entrances and exits.Organizational Sustainability & Infrastructure
Develop and Implement Comprehensive Residential Covid Response Plan to continue to support student success through Covid 19.Revise Reslife Staff training at all levels. Revise and update Reslife policies including visitation, social distancing, mask wearing, etc. Implement virtual programming and engagement model.Student Learning & Student Success
Develop and implement Quarantine/Isolation plan.Create and maintain quarantine operations for up to 150 student spaces.Health & Wellness