Student on computer sitting on bed.

Activate EduRoam Wireless and Register Your Devices

We know that it can be tricky to get all of your devices up and running. If you are experiencing problems, please check the wireless information below before calling for assistance. Many of the questions you have may be answered. If, after checking all of this information, you still have technology issues, please call 6-tech (336.256.8324), or submit a FIXT Work Request and our technology support personnel will be happy to help.

Connect Your Media Streaming Device(s)

Residents have the option of wirelessly connecting media up to three devices like gaming consoles, Smart TVs, blu-ray players, Apple TVs, and Roku Boxes. To get started, you have to register your device(s).

(Note: The UNCG wireless network does not support wireless printing or Google devices like Google Home and Chromecast.)

If you have problems finding the Wireless MAC address try these suggested steps.

UNCG HRL Streaming Service

Residents will have access to new movies for free thanks to the UNCG HRL Streaming Service. Streaming is available for all students at New movies are added every month.

There Are Two Wireless Networks

EduRoam: Secured Wireless

All UNCG faculty, staff, and students are encouraged to use the secure EduRoam network. This network provides secure encryption with no bandwidth restrictions and no firewall restrictions beyond those already in place for security purposes on the wired network; access is available to the same set of services as the current wired network. To obtain access to this encrypted network, wireless clients will be required to configure their laptops, phones, and tablets using Secure W2 authentication.

UNCG-Wireless: Unsecured Wireless

This network is available for visitors and entertainment devices to the UNCG campus. The UNCG-Wireless network is an open, unsecured network with reduced transfer rate, and access is restricted to basic Internet use only. This network also has an auto configuration tool that configures UNCG member’s computers for the EduRoam Wireless Network. Periodically UNCG-Wireless users will be redirected to the configuration tool.

  • Note: Current UNCG network security policies prohibit students from installing and using their own wireless equipment.
  • Review the Wireless Communication Policy for more information.

Wireless Support Locations

The 6TECH Service Center offers full wireless support for laptops and is located in the Library. Their hours are posted online and after hours wireless support is available in the Super Lab.

Other Technology Resources

Useful UNCG Computer Resources

The following links may be helpful to you as you use your computer on campus:

If you are experiencing difficulties with your UNCG e-mail or a wireless connection from elsewhere on campus, please call 6-TECH at 336.256.8324, or visit them online.

Wireless Connection FAQ

How do I connect my desktop to the wireless network?

Many desktops come equipped with wireless network adapters. If yours doesn’t, you will need to purchase a USB Wireless Adapter. For best results, wireless adapters should be compatible with the 802.AC wireless standards and must support WPA 2 security protocols. These specifics should be clearly labeled on the box. Wireless adapters can be purchased at stores with large electronic departments like Best Buy, Walmart, Target, or Amazon.