UNCG Housing and Residence Life | Policies and Procedures

Policies and Procedures

Living in a residence hall gives you a unique opportunity to meet and live with a variety of people from different cultures. You are provided with unlimited access to learn and grow in a safe and secure environment. In order to accomplish this, the following policies and procedures have been implemented:

Housing and Residence Life is not responsible for items left in a residence hall room or common space. If personal items are left or abandoned, the resident will be sent notification to their UNCG email address. Items left in residence hall rooms will be stored for no more than 90 days and then discarded.There are times when residence hall space needs to be readied quickly for occupancy by a new resident, it can be difficult for housekeeping staff to determine if items left behind have been intentionally discarded. Items left when a resident checks out of their room, cancels their housing contract, or has not accessed the hall for thirty days during the academic year may be discarded immediately, without notice. At the end of each semester, any items left in a resident’s room will be considered abandoned property and will be discarded.

Access to residence halls is governed by a computerized twenty-four hour electronic control system. All halls maintain controlled access on a twenty-four hour, seven day/week basis. Card-readers, which are located just outside the entrance, will only recognize and grant access to a properly encoded University access Spartan card. The door will unlock and then immediately re-lock when it closes. When a door is held open for an extended period of time an alarm will sound. Access to each residence hall is limited to only those students that reside in the building or otherwise require access (for classes, etc.). HRL reserves the right to temporarily deactivate Spartan cards in situations, including but not limited, to the inappropriate usage of a Spartan card or if a resident fails to complete all steps of a room assignment change.Students taking classes in the residence halls (outside of the hall they live in) will have access to the hall only during the class’s scheduled meeting time. Students may only access the area of the hall where their class is located, and should not be in any other area of the hall without being escorted by a resident of the hall. Students should not arrive to the hall early, or leave the hall later than 15 minutes after their class’s scheduled meeting time.Emergency exits should only be used in the event of an emergency or during a building evacuation. Entering and exiting residence halls should only occur through non-emergency doors, as these doors have Spartan card access capabilities.

To provide the University community with the optimum level of indoor air quality, the office of
Environmental Health and Safety has developed an indoor air quality program. The purpose of this
program is to inform the University community about indoor air quality (IAQ) and act as a first point of
contact for building occupants that suspect there may be indoor air quality issues where they live.

Symptoms arising from poor indoor air quality often mimic those symptoms commonly associated with a cold, flu, or allergies. These symptoms may include upper respiratory irritation, congestion, headaches, nausea, fatigue and itchy or watery eyes.

Through our indoor air quality program of occupant interviews, building inspection and air quality
testing, the Office of Safety is often able to determine the cause of indoor air quality problems.

The objectives of this program include the following:

To prevent illness and adverse health symptoms associated with poor indoor air quality.
To respond to indoor quality complaints effectively and to make recommendations for improvement.
To maintain indoor air quality within acceptable levels according to consensus guidelines.

When deemed necessary, Environmental Health and Safety investigates indoor air quality complaints and coordinates corrective actions with Facilities Operations.

In compliance with state law, no person under the age of 21 can possess or consume alcoholic beverages. The University of North Carolina at Greensboro residence hall policies also prohibit the presence, possession, and/or consumption of alcoholic beverages by those under 21. Residents who are 21 or older may consume alcoholic beverages in the privacy of their room with the door closed, within the established alcohol policies stated below, but not in the common areas of any residence hall, suite or apartment. The UNCG HRL alcohol policy is summarized in the following points:

Residents under the age of 21 are prohibited from being in the presence of, possessing, and/or consuming alcohol.
Alcoholic beverages are permitted in residence hall rooms for persons 21 years of age and over and where at least one resident of the room, suite, or apartment is 21 or over.
It is the responsibility of the resident 21 years of age or over not to put underage residents at the risk of violating the alcohol policy.
It must be clear that the beverage is the possession of the resident that is 21 years of age or over. Alcohol in a mixed age room/suite should be kept in the private refrigerator or storage space of the overage room/suite mate, not in a shared storage space or refrigerator.
Residents 21 years of age or over should not consume alcohol in the presence of a resident under the age of 21, consume alcohol with their door open, or leave empty or open containers in their room.
No alcohol (open or closed containers of alcohol) is permitted in the common and public areas (i.e. hallways, stairways, bathrooms, and balconies etc.) of the residence halls.
No kegs or other forms of bulk alcohol are allowed in the residence halls.
No empty containers are allowed (i.e. bottles used as decorations).
No alcohol is permitted on all Panhellenic Greek floors, regardless of age.

While skateboards may be stored in a resident’s room, bikes are not permitted within the residence halls. UNCG residential communities have bicycle racks located near the entrance of the building for proper bike storage. If a resident’s bike is found elsewhere, the University Police may impound the bike. Bicycles, skateboards, scooters, or any other motorized vehicle (unless medically needed) should not be ridden inside the residence hall.All bicycles must be registered for use on campus through the Office of Parking Operations and Campus Access Management. Information for this free registration process can be found on the Parking Operations & Campus Access Management website: (https://parking.uncg.edu/transportation/). Bicycles left after the residence halls close for the academic year will be considered abandoned property. This policy includes but is not limited to Lime Bikes and Lime Scooters.

The residence halls at UNCG are open during the academic year. The residence halls will be open for students to stay during Thanksgiving Break and Spring Break. However, the dining hall will be closed and will operate with minimal staff during the break periods. Please consult the HRL website for more information about Winter Break (between Fall and Spring Semesters) and Summer School housing, which is available on a limited basis and for an additional fee.

Candles, torches, incense, hookahs, pipes, and any other devices that produce an open flame or have an open heating coil are extremely hazardous and are prohibited in the residence halls.

Curtains, unless marked flame retardant with a factory label (UL listed as flame retardant), are not permitted in the residence halls. The tag must remain on curtains at all times.

Furnishings/equipment in the common areas is available for all residents to use. As shared spaces, residents are not permitted to move this furniture into their rooms. If it is determined that a resident has moved common area items into a residence hall room, the furniture/equipment will be removed and a removal fee will be billed to the resident’s account. Residents and their guest(s) are not permitted in common spaces and areas (hallways, lounges, laundry room, etc.) if the resident and/or guest(s) is not fully clothed (i.e. wearing a top and bottom clothing article). It is the responsibility of all residents to keep the common area space clean and organized.

Proper usage of personal computers on the UNCG campus can prevent residents from violating one of the policies in accordance with the Student Code of Conduct. To find more information on this policy, please visit the University website at https://policy.uncg.edu/university_policies/acceptable-use/.

Rooms, suites, and apartments will be assessed by HRL staff members using a Residence Hall Room Inventory and Condition Report (RCR). This occurs at the beginning and end, and periodically throughout the academic year. If the resident fails to complete the Residence Hall Room Inventory and Condition Report (RCR) at any point throughout the year, and/or upon moving out, the resident waives their right to appeal any damages noted on the RCR or found in their assigned room. Condition of the residence hall room will be based on the condition of the room as noted by HRL staff. When damage occurs in the residence halls, repair, and/or replacement costs will be billed to the residents(s) responsible for the damage. If individual responsibility for damage cannot be determined, the cost may be divided among residents of the room, floor or building.When moving out of an assigned residence hall space, all residents are expected to leave the room in the condition found at move in, complete the Residence Hall Room Inventory and Condition Report (RCR) with residence hall staff and return all keys by the deadline. Failure to properly check out as prescribed may result in a penalty charge, plus appropriate charges for any keys not returned.

Trash and recycling should be disposed of in appropriate trash and recycling locations which include: trash and recycling chutes or dumpsters. Disposing of personal trash from residence hall rooms, suites, or apartments in community bathrooms, lounges, kitchens, laundry rooms, or study rooms is prohibited.

NOTE: Trash chutes in the residence halls are closed through the first day of classes and at least one week prior to the residence halls closing for the academic year. It is the responsibility of all residents to keep the common area space clean and organized.

Use of or possession of illegal drugs/paraphernalia by any member of the University community is prohibited in the residence halls. The misuse of any lawfully available chemical substances, compound or combination, when used for any other purpose than its intended use is also prohibited in the residence halls. For more information on the Policy on Illegal Drugs in the University Policy Manual please visit: https://policy.uncg.edu/university_policies/illegal-drugs/

Egress is defined as the path you take to exit or enter your room or building. Routes cannot be blocked at any time for safety reasons.

Failure to comply with verbal, written, or published instruction from University staff, when such officials are working within the appropriate performance of their duties, is prohibited. Abusive language or other threatening behavior that is directed toward University staff is prohibited. It is a violation to knowingly supply University staff with false or misleading information that is needed for an official purpose, including the misrepresentation of identity or misuse of identification cards.

Fire Hazards | Decorating Rooms | Storing Personal Items in Rooms

Each resident is responsible for not having furnishings or equipment in their room that creates fire and safety hazards. Such items as candles (even if meant for display only and even if the wick has been removed), incense, bongs, hookahs, and non-fire-retardant material used to decorate are strictly prohibited. No items may be hung on the ceiling or in doorways, including fabric, banners, tapestries, posters, beads, or flags. All curtains must be flame-retardant and have the appropriate designation. The following items are not permitted in residence halls at any time: halogen lamps, lava lamps, scooters, electronic skateboards/hoverboards.

Fire Alarm Sounds

When a building’s fire alarm is heard, follow these guidelines:

Always assume an emergency, never assume a false alarm.
Immediately leave room, close room door, exit the building, and assemble at the appropriate meeting place(s) outside designated by your HRL staff.
Do not open doors if the doorknob is hot to the touch or if you cannot get out of your room because of a reported disability – stay in room and call the UNCG Police Department (336.334.4444) first to inform authorities of your location. The UNCG Police Department is able to respond and communicate more quickly and effectively with Greensboro emergency personnel. However, if you are unable to call the UNCG Police Department, please call 911 immediately.
Use stairways to exit. Never use elevators during an emergency evacuation. If smoke is encountered, crawl on floor where air is cleaner.

Smoke or Fire is Present

If a person smells or sees smoke please do the following:

Pull the nearest fire alarm.
Close room door(s) and safely exit the building.
Call UNCG Police Department (336.334.4444).
Never attempt to put out a fire.
Inform staff or the authorities of the exact location of fire or smoke.

Being trapped by Smoke or Fire

If a person is trapped by smoke please do the following:

Sometimes it is safer to stay in place. If all exits are blocked, go back to your room or unit and close the door(s).
Don’t jump from the windows! The fire department will respond and assist you.
Call the UNCG Police Department (336.334.4444) and report that you are trapped in your room.
Keep the door(s) closed: seal cracks under the door with a wet towel or clothes.
Signal for help: Hang an object from the window (a bed sheet, jacket, or shirt) to attract the fire department’s attention.

Fire Prevention

Common causes of fires in residence halls include: arson, candles, incense, smoking, overloaded electrical outlets and extension cords, cooking equipment, and halogen lamps. Keep the following in mind as you navigate living on campus:

Do not hang items from the ceiling.
Keep exits, hallways, and stairwells clean and clear at all times. Shoes, equipment, umbrellas, and trash cannot be left in the hallway.
Report any fire safety issues to the residence hall staff.
No more than 10% of the area of room doors or corridors can be covered with NON-combustible items. Combustible items can be treated with non-combustible treatments but the 10% coverage limitation still exists.
Do not cover room numbers or signs.
Residents should report damaged or suspected malfunctioning equipment to HRL Maintenance department online by completing a FIXT Work Request.

Furnishings

Students may not remove or exchange furniture from common areas of the residence hall or between any residence hall rooms. There is no storage available for residents to store University furniture.

Lofts and waterbeds are not permitted.
No items should be hung from the ceiling.
Screens are not to be removed from windows.
Student owned furniture, including couches, chairs, tables, curtains, and futons must be UL labeled as flame retardant. The tag must remain on items at all times.
Unless previously mounted by the University, TVs cannot be mounted to the walls.

Mounting Items

Residents are responsible for any damage to the walls or paint in their bedrooms or apartment/suite spaces.
Command strips are approved for proper use (please read application and removal instructions carefully) in all halls. Thumbtacks can also be used on sheetrock walls (Quad, Jefferson Suites, Spring Garden Apartments, Tower Village, Spartan Village).
Mirrors, normal size posters, pictures, frames are acceptable assuming they can be properly supported by a Command Strip or thumbtack.

Lighting and Holiday Decorations

Decorative lighting is permitted but limited to 100 bulbs or less. Turn decorative lighting off when you retire for the evening or if you leave your room for an extended period. Do not use nails, staples or thumbtacks to hang decorative lighting.
No live greens, trees, wreaths or garlands.
Any decorative window items such as snow must be removed before residents leave for winter break.

General Decoration Policies

No extension cords are allowed. Instead, bring plug strips with surge protection and an integrated circuit breaker. No cords are permitted to pass through doorways.
Do not hang anything from any fire protection equipment (i.e. sprinkler heads, smoke detectors, etc.). Do not hang anything within a two foot diameter of a sprinkler head or within two feet of the ceiling.
Do not hang anything from the suspended ceiling systems. These are the ceiling systems that have a grid system and tiles in place. They are a component of the fire protection for the building.
Do not restrict egress routes in your room or hallways. Egress is defined as the path you take to exit or enter your room or building.
Do not place anything in the stairwells of any building.
Decorations around the door within the main corridor should be kept to a minimal level.
No lights, garland, wreaths, etc. are permitted on the room door or on the walls of the hallway.
No more than 10% of the area of room doors or corridors can be covered with NON-combustible items. Combustible items can be treated with non
combustible treatments, but the 10% coverage limitation still exists.
Do not cover room numbers or signs
Do not place anything in the corridors that would protrude more than 4 inches into the corridor.

Engaging in hall sports can potentially cause serious/minor injuries or damage to residents and facilities. Safety is important to us, and therefore playing sports in the residence hallways or common areas is prohibited. “Sports” includes, but is not limited to, any competitive or non- competitive use of sporting equipment, including skateboards, balls, rackets, bats, Frisbees, and other objects, as well as racing, wrestling, water balloons/guns, and other sporting activity.

Health and Safety Inspections are conducted several times throughout the year to help maintain a clean and safe living environment. HRL staff will announce the room inspection schedule at least 48 hours prior to inspection. Inspections may take place regardless of a resident’s presence.Residents are expected to work together to promote healthy living for themselves and the members of the hall by contributing to the general cleanliness of both the building and their individual rooms. Excessive garbage, generally unclean rooms, and anything that contributes to health concerns is not acceptable for members of the residence hall community.

In the case of inclement weather call 336.334.4400 or 336.334.5000 to hear a recorded message about whether classes are cancelled, delayed, or if the University is closed. Become familiar with your residence hall severe weather shelter location. If a severe weather warning (such as a tornado warning) is issued, the University Police and/or a HRL staff member will notify you of the building evaluation plan. To ensure your safety and the safety of others, it is important that you follow directions given by the University official.

TORNADO WATCH means that conditions are right for a tornado to develop.
TORNADO WARNING means a tornado has been sighted. Locate the evacuate sign! Students and staff should be ushered to a safe area: lower floors of the residence halls, basement, or other centralized protected areas. STAY INSIDE!

Residents are expected to maintain personal and community security by doing the following:

Keys and access cards must be in the possession of and/or only used by the resident to whom they were issued. Failure to adhere to this policy may result in conduct action.
University keys may not be duplicated or altered.
Lock Change Policy: Residents who check into their assigned living spaces are issued a key. It is the resident’s responsibility to maintain and turn in a key upon vacating the room to HRL. A fee will be assessed for all keys that are not returned properly.

Failure to Return Key: A $35 charge will be applied against the resident’s account for failure to return a room key. A $75 charge will be applied against the resident’s account for students living in Jefferson Suites, Lofts on Lee, the Suites in Moore/Strong, Tower Village, Spring Garden Apartments, and Spartan Village.

In an effort to better serve our constituents and to support sustainability initiatives, HRL has created a paperless work request/work order process using iPhones.

We encourage residents to submit a FIXT Work Request using their UNCG email address. In order to get a timely response, detailed information will need to be conveyed accurately. Please submit work requests as early in the day as possible during normal business hours (8 a.m. – 5 p.m.), Monday through Friday. We also have limited staff on duty from 4 p.m. – 1 a.m., Monday through Friday to address immediate facilities concerns and to perform additional routine building maintenance.

Based on priority, we attempt to address requests within one business day, however, during certain times of the year requests may require additional time. Should you need immediate service due to an active water leak, electrical outage, or similar issue, please contact HRL during normal business hours by calling 336.334.5636, or your RA on duty for after hour emergencies. The work order system is not monitored between the hours of 1 a.m. to 7 a.m. Monday through Friday or over the weekend, therefore students are encouraged to contact the RA on duty when major issues occur during these time frames.Staff who are in and out of the buildings to make necessary repairs are required to announce themselves and to knock before entering student rooms/suites and public bathrooms.

When a representative of the Maintenance Shop/Physical Plant arrives, he or she will be wearing a UNCG uniform or name-tag and carrying a work order that describes the job to be done. You are entitled to ask to see these credentials before permitting the individual into your living space.

Microwave ovens less than 800 watts are permitted in all halls however, MicroFridges are the preferred option.

I have heard about toxic molds that grow in homes and other buildings. Should I be concerned about my residence hall?

The hazards presented by toxic molds should be considered the same as other common molds that can grow in homes or residence hall rooms. There is always a little mold everywhere – in the air and on many surfaces. The common health concerns from molds include hay-fever like allergic symptoms. Certain individuals with chronic respiratory disease (chronic obstructive pulmonary disorder, asthma) may have trouble breathing.

What causes mold to grow?

Mold spores are always present in both indoor and outdoor environments. Mold grows best in warm, damp, humid conditions and reproduces by spores. Spores can remain viable under harsh environmental conditions, including dry conditions, which normally do not support mold growth. The growth of mold in an indoor environment requires three basic elements: food, water, and climate. Buildings provide food sources (primarily wood and paper) for mold to grow. The key to controlling mold growth on materials in the indoor environment is moisture control. This includes maintaining moderate relative humidity levels indoors and responding promptly to water intrusion.

Controlling room climate is essential to managing indoor air quality and comfort. Moisture, humidity, and heat provide conditions that are favorable for microbial or mold growth.

AC units should be kept near 72 degrees and should be left on to promote air circulation.

If the windows are operable, it is important to KEEP WINDOWS CLOSED when the air conditioning is running. Condensation is created during the humid season by opening windows (hot air) and mixing conditioned HVAC air (cool air). The result of this condensation can create problems within the HVAC system and provide an environment where mold can thrive.

Do not tamper with the HVAC unit. Contact FIXT for assistance with temperature or humidity issues.

Do not block the HVAC air supply, return air vents, or doors where the units are located. Reduced air flow to the HVAC system can result in excess moisture and promote mold growth within the system and serviced rooms.

How do you know if you have a mold problem?

Large mold infestations can usually be seen or smelled.

How do you prevent the mold?

Microbial, or mold growth thrives in wet or humid conditions. Maintaining cleanliness in building environments can assist in improving air quality and promoting a healthy living environment. Items such as excessive books, paper products, carpets, food, plush furniture, or spilled drinks can be a medium for microbial growth. You are responsible for cleaning your personal items in your room.

Empty your trash regularly.
Hang damp or wet towels, bathmats, clothing, or other items immediately and allow items to dry completely to prevent microbial growth and musty odors.
Clean any spills immediately and thoroughly.
Vacuum carpet or rugs, sweep floors and dust your room regularly.
Dust all surfaces including desks and closet walls.
Do not over pack closets to allow for air movement within the closet space. Report any biological growth immediately to FIXT.
In suites and apartments, make sure the bathroom exhaust fan is on or is operating if it comes on automatically. Clean your shower regularly to prevent mold and mildew.
Immediately report flooding or water intrusion in your room or if your air is stagnant and/or humid.

In most cases mold can be removed by a thorough cleaning with bleach and water. However, if carpet and wallboard is infested with toxic mold, this is best remedied by removal and replacement.

I have seen mold, smelled mold or I suspect there is mold in my residence hall room. What should I do?

Please complete a FIXT Work Request to have the situation or concern investigated. Appropriate custodial and maintenance measures will be taken to repair the situation and/or remove the mold growth quickly.

In most instances, two persons will occupy all double occupancy rooms. In the event that one of the occupants moves out of the room, HRL reserves the right to assign a new roommate or to reassign the remaining student to another room in order to consolidate space.

The student MAY be offered the opportunity to occupy the room at the higher fee rate for single occupancy, or the student must agree to accept an assigned roommate. During periods of high demands for campus housing, some single and/or two person rooms, as well as some community rooms, may be designated for additional occupancy.

Small fish in bowls or aquariums of less than 10 gallon capacity are permitted in the residence halls, suites, and apartments. For health and safety reasons, all other pet(s) including (crabs, sharks, snails, snakes, turtles, and other aquatic animals) are not allowed in campus housing (except for service animals).

The posting policy is available online. Totals may change throughout the year, so it is best to view the posting policy here.

The Quad consists of seven residential buildings (Bailey, Coit, Cotton, Gray, Hinshaw, Jamison, Shaw).

Unique to the Quad halls, suites have a shared bathroom that connects adjoining rooms on either side. Under no circumstances are residents and/or their guest(s) permitted to enter the adjoining room in the absence of their suitemate(s) unless prior permission is granted.

The UNCG community supports a living-learning environment for all residents to engage in academic excellence and scholarship. The quiet and courtesy hour policy is enforced by each resident and the HRL staff. Courtesy hours are in effect 24 hours a day in the residence halls. HRL has set the following quiet hours for all residence halls:

Sunday–Thursday, 10 p.m.–8:30 a.m.
Friday–Saturday, 12 a.m.–8:30 a.m.
Courtesy Hours are in effect 24 hours a day in the residence halls.

During the final exam period, 23-hour quiet hours are in effect, which includes one (1) Courtesy Hour. Specific information regarding the timeframe for 23-hour quiet hours will be posted throughout the residence halls prior to the start of exams. It is the resident’s right and responsibility to request that fellow residents keep any noise (e.g., music, TVs, radios, and verbal interactions) at a level that does not interfere with sleeping or studying. In the event that the residents are unable to come to an agreement on an appropriate level of noise, residents should seek assistance from the RA/SRA on duty, or another HRL staff member.

To ensure the privacy of residents’ use of the toilet and shower facilities, residents and visitors must use a bathroom designated for their sex. No more than one person must occupy a shower stall at a time. Gender neutral restrooms are located in the basement and/or on the first floor of most residence halls.

Single-occupancy restrooms The University of North Carolina at Greensboro is committed to being an inclusive community that embraces and supports the diverse needs of our faculty, staff, students and visitors. As part of our ongoing evaluation of restroom spaces – and with a core belief that everyone in our community should have ready access to them – we have been working on identifying and designating certain restrooms as single occupancy. These particular restroom spaces are open to all genders and well-suited for individuals needing additional privacy. People of all gender identities and expressions, abilities and medical needs are welcomed to use these spaces. These spaces are available for use immediately. Clear signage will be in place shortly. Thank you for helping the University to maintain these facilities as safe and inclusive spaces for our campus community.

Locations will be reviewed and adjustments made on a yearly basis to ensure that the list is up to date. The University is committed to adding single occupancy restroom spaces in all new construction and major renovations of our existing facilities.

All room changes must be approved by HRL staff. A $100 charge will be assessed to the student accounts of each student involved in an illegal room change. HRL defines an illegal room change as a change in occupancy of a residence hall room by a student that is not formally approved by HRL. Failure to complete a room change by the deadline established by HRL will result in a $100 charge assessed to the student’s account. A completed room change is defined as a student moving his/her belongings from an original assignment to a new assignment and returning the room key to the original assignment to HRL.

When moving out of an assigned residence hall space, all residents are expected to leave the room in the condition found at move in, complete the Residence Hall Room Inventory and Condition Report (RCR) with residence hall staff and return all keys by the deadline. Failure to properly check out as prescribed may result in a penalty charge, plus appropriate charges for any keys not returned.

The Roommate/Suitemate Agreement is a written document developed so that residents can discuss mutual expectations of sharing a living space. The discussion should include such matters as study and sleep hours, cleanliness, visitation, overnight guests, and sharing of possessions. Some compromising by all roommates/suitemates is usually necessary to ensure a pleasant living experience. A copy of the roommate/suitemate agreement can be obtained online, or from a staff member in your building.

Roommates/Suitemates are individuals with particular interests, goals, likes, and dislikes. Residents may not find it necessary to share every aspect of college life with their roommates/suitemates. If conflicts arise, a resident should speak with his/her roommate/suitemates first and talk the problem through before it becomes a major conflict. If this step is not successful, residents should meet with a Resident Advisor or Senior Resident Advisor. The HRL staff is experienced in dealing with these problems, and should be able to assist in conflict resolution.

To read and study free from undue interference in one’s room.
To sleep without undue disturbance.
To have one’s personal belongings respected.
To have a clean environment in which to live. Optimal physical conditions are essential to sharing space with others.
To have free access to one’s room and facilities.
To have personal privacy.
To host guests in common areas of the residence halls (e.g. lounges, recreation areas, parlors, etc.).
To address grievances. (HRL staff members are available for assistance in settling conflicts.)
To be free from intimidation and/or physical or emotional harms.
To respect and appreciate differences in individuals.

A search of a room will be made only in the case of emergency, such as suspected medical emergency, facility problem, or a potential safety concern, and will be made under the following conditions:

With permission of the occupant in his/her presence if possible, or
With authorization of the Director or Associate Director for HRL, the Vice Chancellor for Student Affairs or another Vice Chancellor, or
With authorization of the highest residence hall administrative official available, if time is of the essence, and the individuals named in 1 and 2 above are not available.

For investigation of a suspected violation of a state or federal law (e.g. stolen goods, possession of drugs), searches will be made through procedures consistent with ordinary requirements for lawful searches (e.g. civil search warrant, probable cause with occupants’ consent). Warrants will be exercised by duly authorized legal officials and/or University officials.

The security of residents is a primary concern. For safety reasons, residents must use their access cards for entry. Residents should never give their access cards to anyone else to use nor should doors be propped open. Please remember that safety starts with each resident.

Never let someone into your building or your room that you do not know.
Never prop open an exterior door or tamper with door alarms.
Keep your key and Spartan card with you at all times.
Always lock your room door, including when you are in the room, if you go across the hall to visit with friends, if you go to take a shower, or when you go to sleep. It only takes a few seconds for a thief to enter a room and steal property.
Walk in groups when traveling outside the residence halls, especially at night. If this is not possible, utilize the University services available to you such as Spartan Chariot, Safety Escort and HEAT buses. Always travel in well-lighted, heavy traffic areas.
Immediately call the UNCG Police Department (336.334.4444) if you see suspicious activity.
Assault or Battery: Physical violence or conduct that threatens the health and safety of one’s self or any other person in or around the residence hall community is prohibited.

The Board of Trustees of the University of North Carolina has established a Merchandising policy that prevents harassment and nuisance to students living on campus. Off-campus firms, organizations, or individuals are restricted in conducting merchandising activities on campus and should consult Business and Student Services for information. Non-student affiliated groups and departments are subject to the “Solicitation” regulations in University Policy II: P: 007. Any merchandising activity conducted on the campus by an officially recognized student organization is subject to the regulations below.Merchandising activities are restricted to the following areas on campus:

The Elliott University Center “L” or other reserved areas in the Student Center
The Dining Hall entrance

There will be NO door-to-door solicitation in residence halls. (Except Hall Council or with the approval of the building supervisor).

To encourage a healthier lifestyle and safer residence hall community, all residential facilities at UNCG are smoke-free areas where no person shall smoke or carry a lit cigar, cigarette, incense, pipe, or any other form of smoking object. Smoking is permitted only in designated smoking areas outside each residence hall, which are 25 feet from doors, windows or air intake areas. Use of Electronic cigarettes or hookahs is not permitted in the residence halls and also falls under the smoking policy.

All residence halls have a sprinkler system. Do not touch, hang, or attach anything to or from the sprinkler head. This could cause the sprinkler system to activate and flood rooms and damage property for which you will be held accountable to the other residents and the University.

Sustainability is a chief concern of HRL and energy conservation should be a prime concern of every resident. Whenever exiting a room, residents should turn off lights, computers, and non-essential electronic appliances. On a regular basis, unplug unused electronic appliances, conserve water, and recycle.

HRL prohibits the use of incandescent light bulbs in residence hall rooms. Residents who are adding additional lighting to residence hall rooms must purchase compact fluorescent light (CFL) or LED light bulbs, rather than incandescent light bulbs, due to energy consumption concerns.

UNCG Residential Guest Policy

A “guest” is defined as a person present in a particular residence hall, apartment, or residence hall room with the consent of a hosting resident of that hall, apartment, or room. UNCG residential students only have access to the specific residential space to which they are assigned and are considered guests in all other residential communities. A resident should consult with roommate(s), suitemate(s), or apartment-mate(s) before inviting a guest to their space and should have approval from the roommate(s) for all guests. All residence halls have 24-hour visitation. Each resident is allowed to host 2 guests in the Residence Hall at a time.

A maximum of 2 overnight guests are permitted to a resident at a time. A guest can stay overnight only if that resident’s roommate(s) has no objection. No guest may stay more than three consecutive nights or three nights in a calendar month.
- Cohabitation is prohibited; only residents assigned to a room or apartment may live there.
- Cohabitation is defined as living together or sharing the same space for longer than 3 consecutive days or regularly repeated multiple overnight visits.
The resident host must escort their guest(s) at all times throughout the building. Guest(s) should not be left alone in the residence hall room.
Guests must contact their resident host from outside the building in order to be escorted into the building.
The resident host will assume all responsibility for the actions of the resident’s guest(s).
Residents are responsible for ensuring that their guest(s) abide by all University Policies and Housing policies. If a guest is involved in any violations of University or Housing policy, the hosting resident, as well as the guest, may be subject to disciplinary action. Residents may be held responsible for violations of University or Housing violations that occur while in the building.
If, at any time, the number of guests present in a room poses an issue in the community due to noise or other violations of University or Housing policies, staff may direct them to leave the residence hall.

Roommate(s), suitemate(s), and/or apartment-mate(s) should outline in their Roommate agreement guest expectations and preferences. Roommate Agreements may be amended as needed with the agreement of each resident. If there is a concern or problem, it is the responsibility of the roommate to bring it to the attention of their roommate(s), suitemate(s), or apartment-mate(s). If the concerns are not resolved, it is the responsibility of the roommate who is concerned with the situation to enlist the aid of the Housing staff to assist in resolving the concern.

You can view our list of recommended items to bring to campus. There is also a helpful list of items that should not be brought to campus that you can find on this list.

UNCG Housing Weapons Policy

Residents may not bring into the residence halls or apartments:
- Any weapon for use, possession or storage. This includes, but is not limited to firearms (including rifles); ammunition (bullets, shells, etc.); projectile devices (such as bows and arrows); blades (such as swords, switchblades or knives with a blade longer than 5″); or other such devices perceived as weapons.
  - BB gun, stun gun, air rifle, air pistol, bowie knife, dirk, dagger, slingshot, leaded cane, switchblade knife, blackjack, metallic knuckles, razors and razor blades (except for personal shaving), fireworks, or any sharp-pointed or edged instrument (except instructional supplies, unaltered nail files, and clips and tools used solely for preparation of food, instruction, and maintenance) upon any University campus or in any University-owned or operated facility.
- Residents may not possess any fireworks, sparklers, combustible/explosive material, hazardous chemicals, or flammable liquids (Including charcoal, gasoline, kerosene, lighter fluid, or small propane cylinders)
Possessing or carrying, openly or concealed, any item resembling an actual weapon or prohibited item.
Pepper spray is allowed provided it is used solely in a defensive manner.

UNCG maintains a costly enterprise level wireless environment. As the only option for university provided internet in the residence halls, wireless access points are utilized by residents in the surrounding area. Damage to wireless access points causes disruption for all residents in the surrounding area. Person(s) responsible for the removal or damage to university wireless access points will be charged $1,400.

Policy Question?

Contact Us

Housing and Residence Life
Ragsdale/Mendenhall Residence Hall
201 Gray Drive, Greensboro, NC 27412
PO Box 26170
Greensboro, NC 27402-6170
VOICE: 336.334.5636
FAX: 336.334.5680
EMAIL: [email protected]