As the semester comes to a close, it is very important for you to work with the staff to ensure a smooth check-out process. There will be deadlines, flyers, emails, and other important messages sent out regarding the closing procedures of the residence halls. Check-out cell phone contacts will also be listed.
Checking Out and Returning Keys
According to the 2017-2018 Housing Contract, residence hall students must remove their belongings and turn in their room key within 24 hours of the last exam or by 4 p.m. the day before graduation (whichever comes first). Information about room inspections and returning of keys will be sent to you by the Coordinator for Residence Life (CRL) in your hall.
The Check-Out Process
- Make sure you know your building’s check out cell phone number.
- Sign up for a check-out appointment with a member of your building staff by noon on Reading Day.
- Have ALL items removed from your room before your scheduled check-out time. Thoroughly clean your room. (Rooms should be left in the same condition as when you checked in.)
- Have your key ready to give to the staff member checking you out.
- Remember to date the key envelope and sign the room condition form.
- Remember that staff members will be assisting other residents in checking out and may not be available immediately upon request.
- If you need to leave earlier or later than expected, please follow the specific instructions listed below.
Are you finding that some of your clothes don’t fit right anymore or they just don’t fit your style anymore? Do you have decorations or appliances you no longer need? Have the Ramen noodles, Easy-Mac and Chef Boyardee lost their magic? You’ll find you have accumulated a lot of stuff in your room since August and you probably don’t want to take it all home or to your new apartment. The good news is UNCG has a program that gets these items to those who need it – Cram and Scram.
From Reading Day through Graduation, your Residence Hall Lobby will have specially marked bins to collect all these items so that they can be reused or donated to those in need. These donation bins will collect the following: any clothing in good condition (no underwear or socks), decorations, shoes, books, electronics and appliances, and unopened non-perishable food.
Items NOT to be included in donations: egg crates (mattress toppers), garbage/recyclable trash, pillows, hangers, and carpeting. In addition, these bins will collect your blue recycling bag. You are required to return that bag so that future resident students can enjoy them next semester.
For safety reasons we do NOT want your dirty items, underwear, socks, trash/recycling, foam mattress pads, pillows, cosmetic products, laundry detergent or broken mirrors in these special donation bins. These items should be brought to the appropriate dumpster outside your building. These dumpsters will be emptied twice a day during the move-out time period, and please don’t block them with your car.
| Residence Hall Name | Contact Number |
|---|---|
| Cone | 336-458-8402 |
| Guilford | 336-458-8524 |
| Jefferson Suites | 336-458-8500 |
| Lofts on Lee | 336-458-8707 |
| Mary Foust | 336-458-8524 |
| Moore/Strong | 336-458-8551 |
| North Spencer | 336-458-8552 |
| Phillips/Hawkins | 336-458-8669 |
| Ragsdale/Mendenhall | 336-458-8670 |
| Reynolds | 336-458-8707 |
| South Spencer | 336-458-8552 |
| Spartan Village (Lee & Union) | 336-458-8273 |
| Spartan Village (Highland & Haywood) | 336-458-8707 |
| Spring Garden Apts. | 336-458-8709 |
| The Quad - 7 halls | 336-458-8398 |
| Tower Village | 336-458-8760 |
| Weil/Winfield | 336-383-9152 |
During 23-hour quiet hours, noise levels should be kept to a minimum and contained within individual rooms. From 8-9 p.m. each evening, there will be a Courtesy Hour when noise expectations are relaxed. It is important to note that HRL is committed to providing a quiet atmosphere, conducive to studying. Noise violations will be taken seriously and students will be held accountable using the student conduct process.
If you need to check-out of the residence halls prior to Reading Day, you will need to follow the express check-out process. Express check-out envelopes will be with your building staff members, and you will need to thoroughly complete the envelope, include your room keys and drop off the express check-out envelope to the Office of Housing and Residence Life (located between Ragsdale and Mendenhall residence halls) prior to leaving the residence halls. (After hours, leave the completed envelope in the bronze mailbox outside the HRL main entrance.) You may also use this process if you are unable to check-out during scheduled times, but this is highly discouraged.
WARNING: If you use the express check-out process you are forfeiting your right to an appeal should you be billed for room damages.
Students who need to stay beyond the regular check out time (24 hours after his/her last exam) should complete the Request for Late Stay form by the date indicated in the Check-Out Guide.
If approved you will be notified with instructions for checking out late. The latest you may stay is 4 p.m. the day before graduation. Your request will be reviewed by your CRL, who will contact you with approval/non-approval and provide you with direction on check-out, room inspection and return of your room key.
You will be able to stay in your current room until noon on the day after graduation. Check with your CRL for more information on room inspection and returning your key. To properly check out and avoid any improper check-out or damage charges please follow these steps:
- Set a time with your RA to inspect your room for damages.
- Be sure that your travel plans take into account the check-out deadline. This is especially important for international students.
- If you have questions, ask well before Graduation Day!
Students approved to participate in graduation (e.g. Marshall, University Chorus, etc.) may also stay until noon on the day after graduation. Check with your CRL for more information on room inspection and returning your key.
As you move out of your room, please continue to practice safety precautions to keep the residence halls and students safe:
- Remember to lock room doors when no one is in the room.
- Don’t allow “tailgaters” into the hall unless you know that they live in the hall.
- Remember to lock car doors when moving your items out unless you have someone at your vehicle to monitor your belongings.
- Call University Police immediately to report any suspicious behavior you observe in and around the residence halls.
If you leased a MicroFridge for the academic year, you need to make sure it is emptied and clean before your departure. The leasing company will be picking up the MicroFridges the week of graduation. Please contact them if you have any questions.
Please take your bikes home over the summer. If you will live on campus during summer school, please email bike@uncg.edu with your contact information and bike registration number. Bikes that remain on campus without authorization will be tagged as abandoned and impounded by campus police.
Listed in the Check-Out Guide are some common charges associated with the end-of-the-year check-out process. Please pay attention to all closing information, deadlines, and information to avoid these charges. Charges for damages to a room accrue based upon the extent and number of damages.
Listed (below) are some common charges associated with the end-of-the-year check-out process. Please pay attention to all closing information, deadlines, and information to avoid these charges. Charges for damages to a room accrue based upon the extent and number of damages.
Damage Billing Charges
| Charge/Damage Category | Housing and Residence Life Action or Charge/Damage | Internal Notes | Cost of Charge/Damages |
|---|---|---|---|
| Screen | Replace screen wire | Any size | $40.00 |
| Screen | Replace aluminum screen frame and wire | Any size | $70.00 |
| Screen | Replace aluminum screen frame and security screen | Any size | $250.00 |
| Screen | Rehang or fasten screen | Any size | $20.00 |
| Glass | Replace glass window pane | Standard size | $100.00 |
| Glass | Replace full-length window | Standard size | $300.00 |
| Shades | Replace one inch mini blind | Any size | $85.00 |
| Tile | Replace ceiling tile or floor tile | 12? X 12? tile (charge per tile) | $30.00 |
| Tile | Replace ceiling tile | 24? X 48? tile (charge per tile) | $35.00 |
| Tile | Replace ceiling tile | 24?X24? tile (charge per tile) | $20.00 |
| Service Fee | Return furniture to common areas | Per day in student room | $25.00 |
| Service Fee | Clean room | Minimum charge | $150.00 |
| Service Fee | Elevator contractor service | Minimum per call | $360.00 |
| Service Fee | Improper checkout fee | $25.00 | |
| Service Fee | Removal of personal items and stored | $225.00 | |
| Service Fee | Removal of personal items and moved to new room | $250.00 | |
| Service Fee | Debunk beds at the end of academic year | $40.00 | |
| Service Fee | Tampering with life/safety equipment | Including signs, minimum | $175.00 |
| Service Fee | Miscellaneous action required by housekeeping | Per Hour | $20.00 |
| Access Control | Replace flex pass | Includes reprogramming | $20.00 |
| Access Control | Change lock to room | Double Room | $35.00 |
| Access Control | Change lock to room | Suites and Apartments | $75.00 |
| Doors and Walls | Repair closet door hardware | $20.00 | |
| Doors and Walls | Re-hang closet door/overhead storage bin door | $20.00 | |
| Doors and Walls | Replace any wood door | Interior or exterior | $350.00 |
| Doors and Walls | Replace any metal door | Interior or exterior | $500.00 |
| Doors and Walls | Re-hand wall-mounted desk | $50.00 | |
| Doors and Walls | Replace or repair transom | $20.00 | |
| Doors and Walls | Repaint entire room | Minimum charge | $600.00 |
| Doors and Walls | Repaint one wall | Per coat of paint | $100.00 |
| Doors and Walls | Paint ceiling | Per coat of paint | $125.00 |
| Doors and Walls | Repaint one wall | Per coat of paint | $100.00 |
| Doors and Walls | Paint ceiling | Per coat of paint | $125.00 |
| Doors and Walls | Replace door knob | $55.00 | |
| Doors and Walls | Replace door lock | $130.00 | |
| Doors and Walls | Replace automatic door closer | $120.00 | |
| Repairs to plaster to include repainting repaired area | Per hour with a minimum of three hours | $35.00 | |
| Room Furnishings | Replace bed | $350.00 | |
| Room Furnishing | Replace bed part | Per part | $75.00 |
| Room Furnishings | Reassemble bed or modular furniture | Per person | $40.00 |
| Room Furnishings | Replace wardrobe | 24??x60?? | $400.00 |
| Room Furnishings | Replace mattress | $150.00 | |
| Room Furnishings | Replace Sauder Three Position Chair | $275.00 | |
| Room Furnishings | Replace desk or dresser drawer | Wooden desk/drawer | $350.00 |
| Room Furnishings | Room setup | $75.00 | |
| Suite Bathroom | Replace toilet seat | $35.00 | |
| Suite Bathroom | Replace shower curtain | $20.00 | |
| Suite Bathroom | Clear drain lines | Room wash basins | $75.00 |
| Suite Bathroom | Replace shower curtain rod | $20.00 | |
| Suite Bathroom | Replace drawer | $100.00 | |
| Suite Bathroom | Replace towel rack or hook | $25.00 | |
| Suite Bathroom | Replace light cover | $20.00 | |
| Suite Bathroom | Replace vent cover | $20.00 | |
| ADA Bathroom Fixtures | Shower seat | $200.00 | |
| ADA Bathroom Fixtures | Grab bar | $40.00 | |
| ADA Bathroom Fixtures | Shower fixture | $100.00 | |
| ADA Bathroom Fixtures | Cleaning charge | Per hour | $100.00 |
Building Specific: Jefferson Suites
| Building Specific: Jefferson Suites | Housing and Residence Life Action or Charge/Damage | Cost of Charge/Damages |
|---|---|---|
| Room furnishings | Replace twin bed | $268.00 |
| Room furnishings | Replace safety rail | $24.00 |
| Room furnishings | Full size bed | $290.00 |
| Room furnishings | Desk | $315.95 |
| Room furnishings | Dresser | $279.95 |
| Room furnishings | Three drawer pedestal | $207.70 |
| Room furnishings | Drawers (all furniture) | $75.00 |
| Suite furnishings | Black lounge chair | $284.00 |
| Suite furnishings | Black loveseat | $431.00 |
| Suite furnishings | Black sofa | $598.00 |
| Room Furnishings | Task chair (mesh back) | $116.00 |
| Room furnishings | Stackable sled base chairs | $45.00 |
| Room furnishings | Coffee tables (golden brown) | $144.00 |
Building Specific: Quad Residence Halls
| Building Specific: Quad Residence Halls | Housing and Residence Life Action or Charge/Damage | Cost of Charge/Damages |
|---|---|---|
| Room furnishings | Twin bed | $304.66 |
| Room furnishings | Mattress | $72.00 |
| Room furnishings | Full size bed | $316.74 |
| Room furnishings | Desk | $342.63 |
| Room furnishings | Dresser | $306.65 |
| Room furnishings | Pedestal | $234.38 |
| Common area Furnishings | Sofa | $1,139 |
| Common area furnishings | Loveseat | $873 |
| Common area furnishings | Chair | $610 |
| Common area furnishings | Wood table | $357.50 |
| Common area furnishings | Wood chairs | $128.50 |
Building Specific: Spartan Village
| Building Specific: Spartan Village | Housing and Residence Life Action or Charge/Damage | Cost of Charge/Damages |
|---|---|---|
| Room furnishings | Bed | $287 |
| Room furnishings | Mattress | $93 |
| Room furnishings | Task Chair | $131 |
| Room furnishings | Desk | $155 |
| Room furnishings | Dresser | $255 |
| Common area furnishings | Ottoman | $142.68 |
| Common area furnishings | Entertainment Center/Table | $142 |
| Common area furnishings | Bar Stool | $101.33 |
| Common area furnishings | Range | $719 |
| Common area furnishings | Microwave | $209 |
| Common area furnishings | Dishwasher | $764 |
| Common area furnishings | Fridge | $599 |