Charles Clency, Associate Director for Residence Life
Charles Clency most recently join our HRL team in July 2012, where he previously served as Assistant Director for Recruitment, Leadership and Programming at East Carolina University. He earned a Bachelor degree in Political Science from the University of Alabama and earn his Master degree in College Student Personnel Administration at Canisius College in Buffalo, NY. Residence Life and Housing has been his focus area in Student Affairs for 16 years because he has always admired the potential influence the residential environment could have on a college student’s personal, academic, and social development. His professional experiences allowed him to serve students at several different universities,such as the Univ of Alabama, Univ. of Miami, Notheastern Univ, etc. When he’s not at work, he enjoys spending time with family, watching a good movie, and attending different athletic events.
Erica Estep, Sr. Asst. Director for Residence Life/Academic Enhancement
Erica E. Estep, a Maryland native, joined the Spartan team in July 2010. Her diverse background encompasses over seventeen years of professional experience in Higher Education and Student Affairs. She received her Bachelors degree in English Literature with a Secondary Education concentration and Cultural Anthropology minor from Washington College in Chestertown, Maryland. Student Leadership opportunities, including serving in SGA and as a Resident Assistant, greatly influenced her career passion. She received a M.A. from The Ohio State University in Columbus, Ohio in 1998 and began a full-time professional career in Housing & Residence Life. She gained other professional opportunities at Virginia Tech and North Carolina Central Universities in the areas of leadership development, student activities, teaching, new student and parent/family orientation. Erica is committed to making a positive difference in the lives of college students and her community. Her passion areas and research interests are equity/inclusion, experiential learning, spiritual growth and development. One of her favorite quotes to live by from Dr. Margaret Mead: “Never doubt that a small group of thoughtful committed citizens can change the world; indeed, it’s the only thing that ever has.”
Chris Gregory, Assistant Director for Residence Life
Chris Gregory came to UNCG in 2004 as a Coordinator for Residence Life before assuming his current role as an Assistant Director for Residence Life in January, 2009. Prior to coming to UNCG, Chris worked at West Virginia University in the Office of the Vice President for Student Affairs, primarily with issues involving athletics and student affairs. Chris earned his M.S. in Industrial Relations and B.A. in Political Science, both from WVU. Chris’s interests lie in professional development, and recruitment and training of professional staff members.
Demarcus Merritt, Assistant Director for Residence Life
Demarcus Merritt joined HRL in January 2017; after a three-year stint of service at the University of Florida as an Area Coordinator for the Broward & Rawlings Area with their Department of Housing & Residence Education. He earned his Master of Science in Sport Management and his Bachelor of Science in Health, Physical Education, & Recreation with a Minor in Sport Marketing; both from Virginia State University. Although Demarcus started his career in the collegiate athletic sector, he has accumulated nearly 10 years of service in the Student Affairs career field; particularly the residence life and housing realm. He has served with intentionality and purpose at six various types of higher education institutions; ranging from public to private, small to large, Historically Black Colleague & Universities, and Predominately White Institutions. A few of the Emporia, Virginia native’s professional passions include advocacy and inclusivity, brave space dialogue and action planning, multiculturalism education, professional to personal development, mental health and masculinity, and student development. Additionally, he has been known to invest time as a professional presenter and empowerment speaker throughout the nation. When not engaged in his professional work, Demarcus can be found enjoying time with his newborn son, writing and reading poetry, kitchen experimentation, and watching/playing just about any type of sport.
Shelley Cosner Wald, Assistant Director for Residence Life
Shelley C. Wald, originally from Richmond, Virginia, joined the Residence Life team in February 2016. She has her Bachelor’s degree from Longwood University in Virginia and Master’s degree from the University of Illinois at Urbana-Champaign. While at Longwood, she was involved as a Resident Assistant, member of the Honor Board, sister of Sigma Kappa sorority, and member of the Student Government Association as well as National Panhellenic Council. She served on Mortar Board and was involved in numerous honor societies. During her graduate career, she served on the Student Government Association and worked her assistantship within Greek life. She has most recently worked as an Assistant Director at North Carolina Central University in Durham, NC. Prior to that, she worked as an Assistant Director at Marymount University in Arlington, VA. She has also been an Area Coordinator at the University of Richmond and a Residence Life Coordinator at Texas Tech University. Her passion areas include: student leadership, men’s issues, LGBTQ students, and first-generation students. In her personal time, she enjoys spending time with her family, baking, reading, and watching college sports.
Coordinators for Residence Life
Ian Aitken, Special Projects
Ian received his undergraduate degree from UNCG and a Master’s of Education in Student Affairs from the University of Virginia. Ian has lived on campus in Guilford, Mary Foust, the Spencers, and Jefferson Suites. Ian’s professional interests include Residential Colleges and Living Learning Communities he also has experience in UNCG Athletics and Campus Radio – WUAG 103.1 fm! Ian loves a road trip as evidenced by a three month drive through the US. While camping in National & State Parks he traveled through 46 states from Georgia to California, to Canada, to Maine, and home again to Greensboro. A native Atlantan, Ian can be found watching Braves games and is ready for another Braves World Series! Co-founder of the Blue Crew, you’ll see Ian on the side lines of numerous UNCG Athletics events. Planning a trip? Wondering about an upcoming UNCG game? Questions about living on campus? Ask him firstname.lastname@example.org or twitter @ian80aitken
Albert Claro, Coordinator for Residence Life, Tower Village
Albert joined the HRL team in early August 2017 as a Coordinator of Residence Life. Albert is from most of South Florida having mainly lived in Miami and Naples. Albert earned his M.A. in Educational Leadership from the University of Central Florida in Orlando. His professional interests include housing and residence life, Title IX efforts and education within residence halls, and leadership development. During his free time he likes to travel to places he has not been before either locally or out of state, as well as relaxing at home with video games and movies.
Ryan Collins, Coordinator for Residence Life
Ryan Collins joined the HRL team in June 2013 as a Coordinator for Residence Life. He earned his master’s degree in Higher Education Administration from North Carolina State University, where he served as a Residence Director for two years. He received his bachelor’s degree from the University of North Carolina at Chapel Hill, where he majored in political science and economics with a minor in creative writing. Ryan’s professional interests include student leadership development, educational policy and leadership, and state politics (his ultimate career aspiration is to be Governor of North Carolina). A North Carolina native, Ryan enjoys reading, playing tennis and basketball, watching Carolina athletic events, and spending time outdoors.
Shawn Copeland, Coordinator for Residence Life, North and South Spencer
Shawn Copeland will graduate with a Master of Science degree in Higher Education from Syracuse University in May 2018. His functional areas include student rights and responsibilities, off-campus and commuter services, and fraternity and sorority affairs. In his most recent roles, Shawn worked with student conduct adjudication and student staff recruitment and selection. He was an advisor to 15 National Panhellenic Council (NHPC) and the National Association of Latino Fraternal (NALF). He handled research-based assessment, programmatic development, and supervised 16 student staff members. Additionally, Shawn served as an ACUHO-I Intern with San Francisco State University. He was responsible for campus collaboration, work with multiple theme and living-learning communities, oversight of desk operations, student leadership training facilitation with the Residence Hall Association and the National Residence Hall Honorary, and supervision of 35 Residential Services Assistants.
Will Dodson, RCC, Mary Foust/Guilford
Will joined the UNCG Housing and Residence Life Staff in 2011. He earned his Ph.D. at UNCG in Rhetoric & Composition, and Literary and Film Theory. His research interests include interactionism and interdisciplinary discourse study, neurological and rhetorical memory, and film and new media studies. Before coming to UNCG, Will was the Director of Communications for Appalshop, a non-profit multidisciplinary arts and education center based in Kentucky, and the coordinator of Youth BORED, an Appalachian youth arts collective.
Darron Jenkins, Coordinator for Residence Life, Moore/Strong
Darron A. Jenkins joined the HRL team at UNCG in July 2016. Darron is from Hattiesburg, MS. He received his bachelor’s degree from The University of Southern Mississippi, where he received a B.S.B.A. in Human Resource Management. During his time at Southern Miss, Darron discovered his passion for student leadership. As a result, Darron received his master’s degree in Higher Education Administration from Louisiana State University in 2016. While at LSU, he served as the Graduate Assistant of Leadership for the Department of Residential Life, advising LSU’s Residence Hall Association and National Residence Hall Honorary. Darron’s interests in student leadership include housing and residence life, orientation, campus activities, and multicultural affiars. Darron’s research interest include the retention of African American Male Students. In his free time, Darron enjoys spending time with family and friends, trying local restaurants, traveling, listening to music, and enjoying life to the fullest.
Paul Lentz, Coordinator for Residence Life, Haywood/Highland/Lofts on Lee
Paul Lentz will graduate with a Master of Science degree in Higher Education and Student Affairs Administration from Buffalo State College in May 2018. He has four years of housing and residence life experience and brings strong skills from experiences with student life and admissions at the University at Buffalo and Trocaire College respectively. In his most recent role, Paul has experience with student crisis and conduct management, collaborative campus partnerships, and financial management. He supervised 12 student staff members. Additionally, Paul was responsible for the development and implementation of student-focused programs to promote health, diversity, civic mindedness, everyday skills, and school pride.
Juliann Losey, Coordinator for Residence Life, Cone
Juliann Losey joined the HRL team in December 2015 as a Coordinator for Residence Life. She received her Master of Liberal Arts degree in Leadership and Ethics from Spring Hill College and a Bachelor of Science degree in English Professional Writing from the University of North Alabama. Juliann worked professionally as an Area Coordinator at Spring Hill College, and her professional interests are centered on student leadership development, social justice education, and experiential learning. Juliann’s personal interests include music, art, movies, fashion, and comedy.
Matthew McKay, Coordinator for Residence Life, Spring Garden Apts.
Matthew McKay joined UNC Greensboro Housing and Residence Life staff in July 2015. Matthew earned a Master’s of Science in Education and a Bachelor’s of Science degree in Exercise Science & Wellness, both from Jacksonville State University. Matthew’s professional interest are minority male mentorship, student leadership, student conduct, social justice & inclusion, and facilities. When not at work, Matthew spends his time talking to family, reading, working out, playing the piano, riding motorcycles, and getting involved in the community.
Alicia “Li” Miles, Coordinator for Residence Life, Lexington and McCormick
Li joined the the HRL team in July 2015. She received her M.S. Ed. in Higher Education and Student Affairs from Indiana University-Bloomington. She completed her undergraduate work in Mathematics and Social Studies Education from North Carolina Central University. Li’s professional interests include housing and residence life, social justice, staff training and development, supporting students of color, intercultural engagement and living-learning communities. Her research interests focus on unique experiences of QWOC specifically, presentation, performance, and collective social agency at higher education institutions. In her free time, Li enjoys visiting national parks, politics, lifting/workout, reading, roller coasters and as a triad native, Krispy Kreme.
Alyssa Mitchell, Coordinator for Residence Life, Grogan
Alyssa Mitchell joined the HRL team in July 2017 as a Coordinator for Residence Life. Alyssa is from Richmondville, New York. She received her bachelor’s degree in Communication Studies from (SUNY) The College at Brockport and her M.Ed. in College Student Affairs from University of West Georgia. Prior to UNCG, Alyssa spent a year as an Admissions Recruiter at (SUNY) The College at Brockport where she traveled and visited over 90 high schools and 10 community colleges in the Upstate New York area. Alyssa’s professional interests include working with first generation and low income college students, leadership development, and student empowerment. In her free time, Alyssa enjoys all aspects of music (playing the drums and guitar, dancing, and singing), playing sports, traveling, and spending time with her friends and family!
Ashley Owens, Coordinator for Residence Life, Weil/Winfield
Ashley Owens will graduate with a Master of Education degree in Counseling with a Specialization in College Student Affairs from University of West Georgia in May 2018. She has four years of housing and residence life experience. In her most recent role, Ashley served in hall council and student leadership conference advisor roles, as a supervisor of 19 Resident Assistants, as a conduct hearing officer, crisis first responder, overseer of multiple financial budgets, and effective contribution with departmental committee work including Resident Assistant recruitment and training. Additionally, Ashley served as an ACUHO-I Intern with Wake Forest University; which included responsibilities of demonstrating leadership with benchmarking assessment projects, development of professional development series for graduate and undergraduate level staff, and development of competency based online training for various staff members. Ashley is also a regionally recognized presenter within the Southeastern Association of Housing Officers (SEAHO).
Sara Simms, Coordinator for Residence Life, Reynolds
Sara joined the HRL team in October 2015 as a Coordinator for Residence Life. As an alumna of the University of Central Florida, she earned a Master of Business Education degree and a B.S.B.A in Finance with a minor in Psychology. Sara’s professional interests include housing and residence life, career planning and readiness and leadership development. In her spare time, Sara enjoys spending time with family and friends, reading, movies and discovering the city of Greensboro.
Kelli Thomas, Coordinator for Residence Life, Ragsdale/Mendenhall
Kelli Thomas, a Pennsylvania native, joined the HRL team in July 2016. As a proud alumna of Indiana University of Pennsylvania, she received a Master of Arts degree in Student Affairs in Higher Education and Bachelor of Science in Education. Kelli’s professional interests include Alumni Relations, Social Justice and Inclusion, First-Generation Students, Orientation, and Academic Advising. In her free time, Kelli enjoys photography, crafting, watching Netflix, traveling, shopping, and spending time with family and friends. One of her favorite quotes to live by is: “Everything happens for a reason.”
Paige Thomas, Coordinator for Residence Life, Jefferson Suites
Paige Thomas will graduate with a Master of Science degree in Higher Education and Student Affairs from Indiana University in May 2018. She brings two years of housing and residence life experience and a diversified portfolio. In her most recent roles, Paige served as a liaison with the Diversity Enrichment and Achievement Program (DEAP) between the Resident Assistants and the residential community, as an advisor. She was a website content manager, handled Resident Assistant selection and supervision, and assisted faculty with service-learning teaching methodology with Indiana University’s School of Medicine. Additionally, Paige served as an ACUHO-I Intern with UNC Greensboro HRL as a Summer Campus and Conferences Intern. Paige’s responsibilities included co-supervision of 20 undergraduate student staff members, serving in crisis-management role. She played a key role working with the New Student Transitions and First Year Experience Office to create processes for the 3,000 guests scheduled over nine orientation sessions. Paige presented and was involved in committees with the American College Personnel Association (ACPA) and was a regionally-recognized presenter within the National Association of Student Personnel Administrators (NASPA).
Jessica Webb, Coordinator for Residence Life, The Quad
Jessica Webb recently joined UNCG HRL as the Coordinator for Residence Life of the Quad residential community. Jessica joined HRL from the University of North Georgia; where she served a dual role as a Resident Director and Marketing Director with that department. Jessica received her Master of Education in College Student Affairs Administration in April 2016. She brings a wealth of experience including serving with conference services and operations with the University of Miami as a their Association of College and University Housing Officer – International’s (ACUHO-I) Intern.
Christine E. Woods, Coordinator for Residence Life, Union and Lee
A native of Norfolk, VA, Christine E. Woods joined the HRL team as a Coordinator for Residence Life in July 2016. Christine is a “Double Duke” graduating from James Madison University with a Masters of Education in College Student Personnel Administration and a Bachelor of Science in Communication Science and Disorders. Her professional interests are multicultural affairs, enhancing student leaders, creating a successful pipeline for students to transition to post-secondary options and working with students who are a part of Greek Life. When not working with students, she enjoys doing her hair, connecting with friends, dancing and finding new journeys to explore in life.
Natasha Young, Coordinator for Residence Life, Phillips/Hawkins
Natasha Young will graduate with a Master of Science degree in Student Affairs in Higher Education from Miami University in May 2018. She has five years of housing and residence life experience and direct experience with Miami’s Dean of Students Office. In her most recent role, Natasha served as a supervisor for eight student staff and advisor for a community leadership team. She was responsible for council financial management, conduct management and was a first responder for crisis related incidents. She also provided leadership to a living learning community. Additionally, Natasha served as an ACUHO-I Intern with Bentley University in 2017 and with Missouri Western State University in 2015. At Bentley, Natasha co-supervised 13 student staff, co-facilitated Trans Ally Workshop for Student Affairs, and benchmarked best practices for enhancing professional staff training, residential curriculum, and development of living-learning communities. At Missouri Western, Natasha was responsible for co-supervising resident assistant and desk assistant staff, establishing collaborative projects with multiple campus partners, and working with the Title IX Committee.