CRL Duties

Departmental Responsibilities

  • Assist with the development of an inclusive community through effective leadership skills, philosophies and practices
  • Establish and maintain existing campus partnerships and collaborations
  • Work to prevent crisis situations and respond appropriately in accordance with confidential matters and become familiar with referral sources and refer when appropriate.
  • Participate in departmental staff meetings, training, and professional development opportunities
  • Provide input into decisions regarding policies, procedures, programs, and facilities.
  • Assist with the administrative tasks and implementation of Housing operations.
  • Supervise, train, and evaluate 6 -15 student staff members in the RA role.
  • Have the opportunity to supervise or mentor a graduate assistant in our department
  • If in a community with desk operations, supervise and coordinate hall desk operations and desk assistants 
  • Assist in the development, implementation, and assessment of departmental goals and initiatives.
  • Conduct regular one-on-one meetings with staff.
  • Provide appropriate referrals to other university departments/resources as needed.
  • Participate in the on-call duty rotation on a weekly rotation with an average of 3 weeks per semester
  • Work with Administration and Facilities staff for community needs.
  • Atmosphere conducive to building positive working and mentoring relationships
  • Participate in the recruitment and selection of Resident Advisors and Desk Assistants.
  • Facilitate weekly student staff meetings and training as appropriate.
  • Coordinate, plan, evaluate, and oversee the implementation of the residential curriculum and community building in the residence hall.
  • Maintain high visibility and availability, including attending community events, regularly walking the community, and interacting with residents.
  • Cultivate a positive and engaging living environment that fosters a sense of belonging and enables students to build positive relationships with one another.
  • Create and lead an open, welcoming, and inclusive residential community where all students can learn and be engaged.
  • Serve as a student conduct hearing officer as well as lead advocacy and mediation conversations with residents.
  • Recruit, advise, and support members of the community hall council
  • Coordinate and support academic initiatives in the hall and department.
  • Support work with a Living Learning or Themed Community.
  • Perform administrative duties associated with maintaining a residence hall community.
  • Meet consistently with supervisor to provide updates, solicit feedback, and monitor performance
  • Maintain accurate accounting of allocated funds and expenditures.
  • Work with CRL and RA staff to identify facility needs and improvements
  • Meet with CRL supervisor on a weekly basis for 1:1s around personal and staff development
  • Work cooperatively with other staff members, departments, and offices across the University to foster strong partnerships.
  • Serve as a representative of Housing and Residence Life on various departmental, divisional, and university committees.
  • Perform other duties as assigned by the Assistant Director (s), Associate Director, or Executive Director of Housing and Residence Life.

Work Environment

  • High level and direct student engagement in a residential setting
  • Dynamic and welcoming environment with opportunity to intentionally engage with students, faculty, staff, and other graduate assistants.
  • Business casual is the general dress attire for this position unless otherwise indicated
  • Office space provided within residence hall with department issued computer
  • Mailbox provided within central office along with main office supplies
  • Atmosphere conducive to building positive working and mentoring relationships
  • Opportunity to explore personal and professional interests
  • Department dedicated to meeting the needs of a diverse student and staff population


Annual Salary is $42,500 per year.

We provide a $400 monthly allowance in place of a traditional meal plan. This allowance rolls over during your entire employment as a CRL. This account is eligible to be used at the bookstore, dining locations and grocery stores that accept Spartan Cash and can be cashed out when departing from the position. If cashed out it is taxed at the current rate determined by the Business Office of UNCG.

Coordinators for Residence Life are provided apartments in their community.  The exact floor plans and amenities vary between communities, but these photos offer a viewing of some of our living accommodations. UNCG HRL allows for an additional occupant (pending a background check) as well as an allowance of a pet in the CRL apartments.

At UNCG, there is an emphasis on our CRL staff’s own professional development. At the start of the academic year, each CRL develops a Professional Development Plan for the year, outlining their professional interests, goals, and areas they are looking to develop in. Our Assistant Director (AD) team each receives a copy, and continuously checks in with our staff on how they are contributing to their own professional development.

Res Life staff members each sit on at least two internal committees around recruitment (professional staff, graduate staff, or student staff), training (professional staff, graduate staff, or student staff), residence education, student leadership, assessment, Social Justice, Diversity and inclusion, and housing operations.

CRLs are also encouraged to explore professional organizations and conferences that will assist in their career and personal advancement with support from the department financially and through conversation with their supervisor.

University Benefits

UNCG offers a comprehensive benefits package designed to fit the needs of you and your family. Benefits include but are not limited to: Health, Dental, Vision, Life Insurance, Retirement, discounts, tuition waivers and more. Whether you are just getting started or experiencing a life changing event, the benefits site has been designed to provide you with useful links to news, information, forms and more.

Tuition Benefit

The University of North Carolina at Greensboro provides a Tuition Waiver Program for eligible university employees. The purpose of the Tuition Waiver Program is to provide an opportunity for eligible employees to have tuition and fees waived for a course taken at any of the 17 campuses of the University of North Carolina system. An employee is allowed a maximum of three (3) courses per academic year (fall/spring/summer) with no limitation as to the number of courses that can be taken each term. The Tuition Waiver Program does not cover special course fees, enrollment in correspondence courses, extension courses, or noncredit courses.

Contact Us

To contact a member of our Professional Staff Recruitment team, please email [email protected]. This email is monitored by our staff and will ensure you receive timely correspondence.

For more information on the Office of Housing and Residence Life, please visit us at

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